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Event ID 352 When Trying To Start AD FS Service

Posted on 2016-07-20
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Last Modified: 2016-07-22
I am trying to get AD FS up and running. When running the initial wizard, I get all green check marks except for when the service tries to start.

Event ID 352
This article which edits the registry did not resolve the issue:
https://social.technet.microsoft.com/wiki/contents/articles/2127.ad-fs-2-0-the-service-fails-to-start-and-error-events-352-102-and-220-describing-an-operationalfault-are-logged.aspx

This article says that SQL server is having an issue:
https://technet.microsoft.com/en-us/library/adfs2-troubleshooting-federation-service-startup-and-shutdown-problems(v=ws.10).aspx
I didn't read anything about needing SQL server in order to set up AD FS
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Question by:Paul Wagner
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Expert Comment

by:Manju
ID: 41722851
Have you tried this steps in detail from microsoft?

https://support.microsoft.com/en-sg/kb/3044973
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Author Comment

by:Paul Wagner
ID: 41725255
None of that worked. Keep in mind that I'm setting up ADFS for the first time. The setup wizard fails at starting the service.
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Accepted Solution

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Manju earned 500 total points
ID: 41725290
Can you check if SQL database is running ?

Open Services.msc, and then start the Windows Internal Database service or SQL Server service.

For an AD FS server that uses SQL Server as configuration database, you must also check two security settings, as follows:
Connect to the server that is running SQL Server by using SQL Management Studio.
Check whether the AD FS 2.0 Windows service identity exists on the SQL Server console on the Security->Logins node. If it does not, add it.
Check whether the AD FS 2.0 Windows service identity exists under Databases->AdfsConfiguration->Security->Users, and that it owns the IdentityServerPolicy schema. If it does not, add it.
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:Manju
ID: 41725293
I understand you've tested the registry settings. Have you tried all the steps mentioned in this link ?

https://support.microsoft.com/en-in/kb/3044973
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Expert Comment

by:Manju
ID: 41725298
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Expert Comment

by:Manju
ID: 41725299
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Author Closing Comment

by:Paul Wagner
ID: 41725325
It was the Windows Internal Database service. Thanks!
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