Problem to add one .pst file

What's the exact problem (error message)? Just open Outlook first, and use File > Open > PST file from there.

What's the exact problem (error message)? Just open Outlook first, and use File > Open > PST file from there.

To add another .pst:-
- just click on Add...
- browse to the location on your PC where you want to sotre the .pst and click OK

The .pst will be added.

ASKER

Kimputer
I choose

File > Open

but I cannot get into next step below

Anthony,
I get

if I've selected 'Add'.

After Open, don't select "other mailbox", select "Outlook Data File"

Just to clarify what you are trying to do. You already have an existing pst which you want to add.

Go to the Account Settings > Data Files (as shown in your print screen)
Then Click Add...
Browse the pst file which you want to add
Select the pst file and click ok

Then pst will be added.

ASKER

Kimputer,
What I should further choose?

SOLUTION

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ASKER

Anthony,
Within 12.0, I see no Outlook folder. I'm using Outlook 2010.

SOLUTION

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ASKER CERTIFIED SOLUTION

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ASKER

I delete such key

PSTDisableGrow

then logoff/logon, but I still get

☠ MASQ ☠

Can you add other .pst's? It might be that the Exchange Admin has locked your ability to add files

ASKER

Yes, I press 'Add' in above and then have got the message shown in above.

Open your registry and add the below key

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<x>.0\Outlook

DWORD Value: DisablePST
Value: 0

☠ MASQ ☠

If DisablePST was preventing this then HuaMinChen would see:

"Operation not supported" does suggest there's file corruption rather than deliberate disabling.

☠ MASQ ☠ , I tot it was good to be sure pst was not being disabled anywhere.

HuaMinChen, are you using any kind of archiving solution for archiving emails? Something like Symantec Virtual Vault.