Solved

Dell Poweredge R410 server - failed drive replace but status is "Missing"

Posted on 2016-07-21
1
54 Views
Last Modified: 2016-11-22
We recently had a failed HD in our Dell Poweredge R410 server.

This server is configured with RAID 1 and has 2 x 500GB drives in slot 0 and slot 1.

After receiving a replacement drive from our support company and installing it, the server does not seem to detect it.  It briefly blinks green when inserted, but then nothing happens.  If I boot into the SAS utility (CTRL+R I think) it just sees the existing drive in slot 1 but shows slot 0 as "Missing".

If I look at the Dell OpenManage application, there is no sign of the new drive in any status, I just see one drive.

Is there something I can do?  Or is this looking like a dead HD?
0
Comment
Question by:fieldj
1 Comment
 

Accepted Solution

by:
fieldj earned 0 total points
ID: 41722824
This can be closed.  I eventually tried reinserting the old (failed) drive and it detected it and started rebuilding (although didnt get past 0%).

I then removed the old drive and reinserted the new one and this time it detected it and is currently rebuilding.

This process of reinserting the old drive must have reset something.  Strange.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 10 reset 19 70
Best brands of external USB hard drives 14 88
moto 4g plus phone how to delete videos and check space used 13 53
Adnexus.net keeps getting hit from OpenDNS 12 60
In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question