We recently had a failed HD in our Dell Poweredge R410 server.
This server is configured with RAID 1 and has 2 x 500GB drives in slot 0 and slot 1.
After receiving a replacement drive from our support company and installing it, the server does not seem to detect it. It briefly blinks green when inserted, but then nothing happens. If I boot into the SAS utility (CTRL+R I think) it just sees the existing drive in slot 1 but shows slot 0 as "Missing".
If I look at the Dell OpenManage application, there is no sign of the new drive in any status, I just see one drive.
Is there something I can do? Or is this looking like a dead HD?