Widows 7 SP1 update taking forever

Roger Alcindor
Roger Alcindor used Ask the Experts™
on
I have just taken delivery of a new Dell Precision workstation 7010 with a 1TT SSD system drive and 32 Gb of RAM and an Intel iCore 7 CPU.
I  have just powered it up and gone through the Dell initial setup with no problems. I was supplied with windows 7 professional SP1 pre-installed. I started the Windows check for updates from the control panel just over an hour ago and the "Checking for Updates" display is still indicating as such ?
The CPU usage is around 13 % and the network utilisation is sporadic with high peaks of 100 %. Is it normal to take this time ust to check for updates on a new machine with hardly any applications installed ? I have internet access as I can ping an external host (such as dhl.com) but I am a bit concerned as I haven't installed anti-virus yet and don't like not being protected although Windows firewall is enabled. I haven't run any browser yet so I think I'm ok.
How long should I wait before concluding that there is a problem ?
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
It may take overnight to fully update and complete (3:00am).

You can also try the Convenience Roll Up to see if that will install most of the updates.

https://support.microsoft.com/en-ca/kb/3125574
Joe WinogradDeveloper
Fellow 2017
Most Valuable Expert 2018
Commented:
Sometimes these two steps help:

(1) Install the latest Windows Update Agent:
https://support.microsoft.com/en-us/kb/949104

Be careful to pick the package for W7, including your bit level (the x86 one for 32-bit and the x64 one for 64-bit).

(2) Install this update manually:
https://support.microsoft.com/en-us/kb/3102810

Once again, be careful to pick the correct package.

I said "sometimes" they help, because sometimes they don't! I've also had trouble sometimes installing item (2) — runs forever and I've had to cancel it.

Lately it has been taking around two hours for my W7 updates to begin downloading — once they start, the download and install are reasonably fast. Yesterday, it took six hours for a W7/64-bit update to start, and that was with both "fixes" above. Best advice — go to bed and check it in the morning. :)  Regards, Joe
Be very careful with the updates as some " important" updates will install W10 without your permission.
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Author

Commented:
Thanks for your comments, looks like a long night ahead ?
I will update this question tomorrow.
Win 10 doesn't get pushed automatically anymore since MS lost in court. Joe Winograd is on the money, do the agent update first.

IF you get stuck on 'checking for installed updates' when trying to install the agent or the roll-up, stop the windows update service, make sure it's stopped and try the update again (it will then skip that check next time around).
Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
Yesterday the main GWX update was once again offered as a Recommended update to my Win 7 computers...
I got two saying important.
Top Expert 2013

Commented:
if you leave it running, it may take more than 3 hours before it says it is DOWNLOADING updates
installing the 2 updates Joe mentioned, that reduced it for me to +/- 1 hr

if it does not help, i just leave it running around, and eventually MS catches his own tail - and decides to start with the job ahead

Author

Commented:
It took just under 6 hours to find 83 important updates and about 30 minutes to then download and install.
I decided to just wait and let it do it's thing.
Thanks again for the comments
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome and I was happy to help
Joe WinogradDeveloper
Fellow 2017
Most Valuable Expert 2018

Commented:
> took just under 6 hours

Same as my last update. Glad it finally worked for you. Regards, Joe
As I mentioned before M$, should have a standalone DOWNLOAD like XP sp3 that includes all the rollups.
But to do so would screw their support policy and force then to support W7 another 5 years.
Top Expert 2013

Commented:
yep - they Always choose the most "user-friendly" solution

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