Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

MS Outlook home email

Posted on 2016-07-21
6
Medium Priority
?
147 Views
Last Modified: 2016-07-28
Hello,
I'm using the free out.look.com for my home email.  I did not know this, but it seems to discard old emails, some of which I did not read.  It is not like my comcast.net email whereby I had 9,000 emails.
My question is; how could I retrieve these lost emails?  
Is there some setting that will allow me to keep them until I read them.
0
Comment
Question by:chima
6 Comments
 
LVL 5

Assisted Solution

by:Mdlinnett
Mdlinnett earned 500 total points
ID: 41723894
What application are you using to view your email?

Outlook.com website
Windows Live Mail
Mail app in Windows 8 / 8.1 / 10?

Some applications only show you a portion of your mail, say a month's worth.  If you log in to your mail via the Outlook.com website, you may find the rest of your email in there.
1
 
LVL 99

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 41723911
You need to upgrade to Ad-Free Outlook.com

https://support.office.com/en-us/article/Ad-free-Outlook-com-b949a6d1-aeb4-4a9f-9766-a5038ea812fe?ui=en-US&rs=en-US&ad=US&fromAR=1

It keeps your account active, so it should also keep your email.

It is about the same price as Mail.com (I use this) which keeps mail until you delete it.
0
 
LVL 84

Accepted Solution

by:
David Johnson, CD, MVP earned 1000 total points
ID: 41723965
check your sweep options.Sweep options I have mail going back 1 year in my outlook.com inbox.  The mail is still there so it must be in your mail application settings.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:chima
ID: 41728114
Gentleman, thank you for the many responses.  I've been busy and now problems at home with my AC.  I will check on what you wrote and get back to you.
I now check my mail at the web site; Outlook.com website
thanks
0
 

Author Closing Comment

by:chima
ID: 41733901
Thank you.
0
 
LVL 99

Expert Comment

by:John Hurst
ID: 41733902
You are welcome and I was happy to help
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Phishing emails are a popular malware delivery vehicle for attack.  While there are many ways for an attacker to increase the chances of success for their phishing emails, one of the most effective methods involves spoofing the message to appear to …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

824 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question