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Change mail from address for delivery status notification in Exchange 2013

Posted on 2016-07-21
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Last Modified: 2016-10-03
If i request a delivery receipt, Exchange is returning the message however the From address is blank (MAIL FROM: <>). How can i change this address? I've looked everywhere I can think in the EAC and cannot find a setting for this option. This may have to be changed in PowerShell but I don't have a clue what command to issue.

Thanks in advance.

Brian
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Question by:BrianThor
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7 Comments
 
LVL 31

Expert Comment

by:Scott C
ID: 41724768
I'm not sure you can change the "From" as it's coming from the system and not an actual user mailbox.

Here is an article on configuring the DSN.

https://technet.microsoft.com/en-us/library/aa996803(v=exchg.150).aspx
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Author Comment

by:BrianThor
ID: 41724789
The issue here is that the MAIL FROM address is blank. I know this is incorrect because I have worked with other systems that (usually, if not always) send a reply from postmaster@domain. For example, an Office 365 domain will do this.
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LVL 31

Expert Comment

by:Scott C
ID: 41724796
Try this.  It shows how to configure the Postmaster address.

https://technet.microsoft.com/en-us/library/bb430765(v=exchg.150).aspx

Use the EAC to configure the external postmaster address
--------------------------------------------------------------------------------
1.In the EAC, navigate to Mail flow > Receive connectors > More options More Options Icon > Organization transport settings > Delivery tab.

2.In the External postmaster address field, enter the SMTP email address, for example, postmaster@contoso.com. If you want to return the external postmaster address to the default value, delete any existing value so the field is blank.

3.When you're finished, click Save.

The default external postmaster is "Null".
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Author Comment

by:BrianThor
ID: 41725189
Scott,

Thanks for your interest in this question.

I have tried both the EAC and PowerShell methods but it doesn't change what I get as a from address when I request a delivery receipt.
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Accepted Solution

by:
BrianThor earned 0 total points
ID: 41820648
I resolved this problem by adding an Offline Address Book in EAC. Go to Servers then Databases. Edit your mailbox database and select Client Settings. I selected the Default Offline Address List.
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Author Closing Comment

by:BrianThor
ID: 41825982
I resolved this issue on my own.
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