Stiebel Eltron
asked on
How to fix hotmail email sychronize problem with Microsoft Outlook 2010?
Dear EE experts,
We would like to ask for tech support on how to fix hotmail email sychronize problem with Microsoft Outlook 2010?
Does Microsoft support for hotmail.co.uk email to setup on MS Outlook (using IMAP setup)?
Because we tried 2 hotmail.com email setup to our MS Outlook, using IMAP setup, it worked, can receive, send, and delete emails. And the emails/folders are all same. But with this hotmail.co.uk email, we did the same settings but we received error, one of its error is: "... 0x8DE00005 There is an error synchronizing your mail account. Error 3219..."
We even tried to set it up using the easiest way, using the Hotmail outlook connector, but still got errors...
We are now wonderin' if Microsoft still support hotmail.co.uk to setup using IMAP setting into MS Outlook...
Thank you and hope to hear soon...
We would like to ask for tech support on how to fix hotmail email sychronize problem with Microsoft Outlook 2010?
Does Microsoft support for hotmail.co.uk email to setup on MS Outlook (using IMAP setup)?
Because we tried 2 hotmail.com email setup to our MS Outlook, using IMAP setup, it worked, can receive, send, and delete emails. And the emails/folders are all same. But with this hotmail.co.uk email, we did the same settings but we received error, one of its error is: "... 0x8DE00005 There is an error synchronizing your mail account. Error 3219..."
We even tried to set it up using the easiest way, using the Hotmail outlook connector, but still got errors...
We are now wonderin' if Microsoft still support hotmail.co.uk to setup using IMAP setting into MS Outlook...
Thank you and hope to hear soon...
ASKER
Hi there jerseysam!
Thank you for your response...
Actually, that's our settings to the IMAP setup, we encountered that site already (the first link above).
Then regarding to the second link, actually we even removed the first setup which is using Hotmail outlook connector, removed the setup, profile, then created a new Outlook profile and setup email again using IMAP settings.
We even setup the same email to another outlook of another machine, but using hotmail outlook connector. We downloaded first then setup that connector.
But, both scenarios failed. From the machine that we setup using IMAP settings, we can receive/send, but synchronizing and when we delete mail, that is the problem. And we received error (the error above).
And from the another machine that we setup the same email using Hotmail outlook connector, we didn't received anything. Can't send either. And received synchronize problem.
Thank you for your response...
Actually, that's our settings to the IMAP setup, we encountered that site already (the first link above).
Then regarding to the second link, actually we even removed the first setup which is using Hotmail outlook connector, removed the setup, profile, then created a new Outlook profile and setup email again using IMAP settings.
We even setup the same email to another outlook of another machine, but using hotmail outlook connector. We downloaded first then setup that connector.
But, both scenarios failed. From the machine that we setup using IMAP settings, we can receive/send, but synchronizing and when we delete mail, that is the problem. And we received error (the error above).
And from the another machine that we setup the same email using Hotmail outlook connector, we didn't received anything. Can't send either. And received synchronize problem.
Did you create the profile with a new name and delete the OST file from %userprofile%\Local Settings\Application Data\Microsoft\Outlook
ASKER
Why OST? Because from my machine, I setup my own hotmail.com email (another email that is having problem is hotmail.co.uk), I saw it generate .PST file, not OST. I even setup my own hotmail email using Hotmail outlook connector & IMAP, I got no problem. Everything's fine with my hotmail.com email (even with our another colleague, his hotmail.com email got no problem), except with this hotmail.co.uk email. That's why we're thinking if Microsoft still support hotmail.co.uk email to setup on MS Outlook...
SOLUTION
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ASKER
can that method be use if the setup is IMAP settings and not Hotmail outlook connector?
Because we deleted already the profile that have Hotmail Outlook connector and go with IMAP setup...
Because we deleted already the profile that have Hotmail Outlook connector and go with IMAP setup...
ASKER
Btw, Error result from the email... This is using IMAP settings...
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ASKER CERTIFIED SOLUTION
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https://support.office.com/en-us/article/Add-your-Outlook-com-account-to-Outlook-2010-6636e88f-3d21-413b-9fd1-38a99dfcb199?ui=en-US&rs=en-US&ad=US
Use the mail settings:
Server address: imap-mail.outlook.com
Port number: 993
Encryption method: SSL
Server address: smtp-mail.outlook.com
Port number: 587
Encryption method: TLS
If still issues remove outlook connector, remove outlook profile and reset up both:
https://www.experts-exchange.com/questions/28889839/Outlook-Hotmail-connector-sync-problem.html