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Adobe Reader swapping colours when printing

Posted on 2016-07-22
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Last Modified: 2016-08-19
we have a single PC that has Adobe Reader on and when we print it swaps the cyan and yellow colours, if we use ANY other PDF veiwer program then it prints fine however i've uninstalled it and re-installed it and tried 3 different versions of Adobe Reader and it does the same thing everytime however Adobe Illustrator works fine.

Any ideas ?
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Question by:gci_ee
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captain earned 2000 total points
ID: 41724904
Hi

sounds like trouble with the preferences folder.

This will not necessarily be over-written when removing and reinstalling Reader.

Not sure what OS you have but assuming anything newer than XP, make sure Adobe is closed and  look for the following:
C:\Users\Username\AppData\Roaming\Adobe\Reader\xx(version)\

You need to have hidden files visible to see this, but inside is a preferences folder. Just rename this and restart your PC. When you start Adobe Reader the Preferences folder is rebuilt.

This should clear the colour issue. Obviously you will have to set the other Preferences to suit.

hth
capt.
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Author Closing Comment

by:gci_ee
ID: 41762094
Sorry for the late reply but that worked fine.

Thanks
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LVL 31

Expert Comment

by:captain
ID: 41762226
Great thanks!
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