Need help changing a Cisco Access Point 1240AG to broadcast the SSID

Hello - We have several Cisco WAPs that are hidden from users.  I need to change 1 of them to allow an outside consultant to detect our WIFI network.  I am having trounble doing this when I log into any of them.  I try to "enable guest broadcast" but it doesn't save my changes.  I don't think I'm doing it correctly.  Need some help.

Thank you
Damian GardnerIT AdminAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Christopher Jay WolffWiggle My Legs, OwnerCommented:
More trouble than I wanted with wireless.  For my home based solution with AT&T I discovered they update firmware on the Gateway at their pleasure and I have to relearn and reset things.  They sometimes used to have bugs that I thought were my fault.  Sometimes messing around with all the settings, or deleting an SSID and recreating it fixed the problem.  Maybe some of that applies for you.

Would it be acceptable to approach it by keeping your WAPs hidden?  Give the consultant the SSID and encryption type and key, and have him manually enter it once.  Then can connect automatically from then on in the future.

Like this.

network and sharing control panel
setup a new connection or network
setup a new connection or network dialogue box comes up
select manually connect to a wireless network
Manually connect to a wireless network dialogue box comes up

He can then enter the data you provide for network name, security, encryption, key, and
check the box for start this connection automatically.

Screen Grab of Setting up to Connect to Hidden WAP.
SIM50Commented:
In CLI, under your SSID type guest-mode.

dot11 ssid SSIDNAME
  guest-mode

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Damian GardnerIT AdminAuthor Commented:
Hi Christopher - thanks for your response.  Unfortunately, the consuyltant is using a device that doesn't allow manual entering of the network - it's by detection only, apparently.  So he doesn't have the flexibility.

SIM50 - how do I access a CLI for my WAPs?  I only know how to get into them via HTTP.

Thank you gentlemen.
Defend Against the Q2 Top Security Threats

Were you aware that overall malware worldwide was down a surprising 42% from Q1'18? Every quarter, the WatchGuard Threat Lab releases an Internet Security Report that analyzes the top threat trends impacting companies worldwide. Learn more by viewing our on-demand webinar today!

SIM50Commented:
By either connecting through the console or putty to ssh/telnet.
Christopher Jay WolffWiggle My Legs, OwnerCommented:
You may like this step-by-step about the 1240AG SSID broadcast fix.  Please let us know if it's the same issue and this fixes it.

https://www.experts-exchange.com/questions/23741771/Broadcasat-SSID.html
Damian GardnerIT AdminAuthor Commented:
sorry for the delay.  using the CLI  and the guest-mode command worked.  thank you!
Damian GardnerIT AdminAuthor Commented:
thanks for your help guys
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Cisco

From novice to tech pro — start learning today.