Solved

Keyboard number pad not working recently

Posted on 2016-07-22
7
64 Views
Last Modified: 2016-08-24
I have a Windows network of about 15 computers.
in the last week a number of computers are not able to use the numbers on the number pad, it is like the number lock is not enabled even though it is.  
I have different keyboards, wired and wireless and both have the problem.
I have Windows 7 Pro.

Is there a recent update that caused this?
0
Comment
Question by:ie0
  • 3
  • 2
  • 2
7 Comments
 
LVL 5

Expert Comment

by:Eric C
ID: 41725166
Are you testing all of these in the same program?

In other words ... did the numeric keypad stop working only in one app? Have you tried opening Microsoft Notepad to see if it works there?
0
 
LVL 92

Expert Comment

by:nobus
ID: 41725580
does it work with numlock off?
do ALL keys work? in word, notepad..?
0
 

Author Comment

by:ie0
ID: 41725821
Yes they work with numlock off.  Arrow keys work and page up down etc.  just not the numbers.  all keys work.
Testing notepad now
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 5

Expert Comment

by:Eric C
ID: 41725896
More things to try:

Control Panel > Ease of Access > Change How Your Keyboard Works and make sure 'Mouse Keys' is unchecked.

If they are Logitech keyboards:  Open the SetPoint utility and make sure 'Disable Num Lock Key' is unchecked.

Reboot computer into BIOS and make sure there isn't a BIOS setting that's disabling the number pad.
0
 
LVL 92

Expert Comment

by:nobus
ID: 41725927
i suppose when you boot such a pc to a live cd, that the keyboard works?
0
 

Author Comment

by:ie0
ID: 41730173
I have not booted to a live CD as this is an intermittent problem.

This issue happens in all applications.
0
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 41749885
then i suggest to install an OS on another disk, and see if it still happens
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question