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AD account with user@abc.com in an abc.local domain ?

Posted on 2016-07-22
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Last Modified: 2016-08-16
Hi All,

We are working with Cisco's product called Social Minor which has email queues capability. One issue I am having is that when we configure a user account to setup a queue, it picks up user@abc.local, which is normal as per our AD design but when it sends an email, it does not pick up user@abc.com as defined in our Exchange policy, instead it sends to user@abc.local which generates an NDR since our MX records have abc.com and not abc.local

Now the social minor guys have asked me to find a way to create the username as user@abc.com instead of .local to make it work.

Any suggestions ?
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by:Britt Thompson
ID: 41725475
Go to AD domains and trusts and add an additional upn suffix of ABC.com. Then, from the user account settings in AD choose the new suffix from the dropdown list.
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Exchange User earned 0 total points
ID: 41727682
How do we do that ? These are the options I see
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by:Exchange User
ID: 41743964
No solution
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Author Comment

by:Exchange User
ID: 41758308
Hi,

You were right. I figured it out and that was exactly what you said. Dont know how to open this question again and give you the point. If you know how to, please let me know ?

Thanks
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