Solved

AD account with user@abc.com in an abc.local domain ?

Posted on 2016-07-22
4
19 Views
Last Modified: 2016-08-16
Hi All,

We are working with Cisco's product called Social Minor which has email queues capability. One issue I am having is that when we configure a user account to setup a queue, it picks up user@abc.local, which is normal as per our AD design but when it sends an email, it does not pick up user@abc.com as defined in our Exchange policy, instead it sends to user@abc.local which generates an NDR since our MX records have abc.com and not abc.local

Now the social minor guys have asked me to find a way to create the username as user@abc.com instead of .local to make it work.

Any suggestions ?
0
Comment
Question by:Exchange User
  • 3
4 Comments
 
LVL 30

Expert Comment

by:renazonse
ID: 41725475
Go to AD domains and trusts and add an additional upn suffix of ABC.com. Then, from the user account settings in AD choose the new suffix from the dropdown list.
1
 
LVL 3

Accepted Solution

by:
Exchange User earned 0 total points
ID: 41727682
How do we do that ? These are the options I see
0
 
LVL 3

Author Closing Comment

by:Exchange User
ID: 41743964
No solution
0
 
LVL 3

Author Comment

by:Exchange User
ID: 41758308
Hi,

You were right. I figured it out and that was exactly what you said. Dont know how to open this question again and give you the point. If you know how to, please let me know ?

Thanks
0

Join & Write a Comment

The saying goes a bad carpenter blames his tools. In the Directory Services world a bad system administrator, well, even with the best tools they’re probably not going to become an all star.  However for the system admin who is willing to spend a li…
Starting in Windows Server 2008, Microsoft introduced the Group Policy Central Store. This automatically replicating location allows IT administrators to have the latest and greatest Group Policy (GP) configuration settings available. Let’s expl…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now