Solved

AD account with user@abc.com in an abc.local domain ?

Posted on 2016-07-22
4
27 Views
Last Modified: 2016-08-16
Hi All,

We are working with Cisco's product called Social Minor which has email queues capability. One issue I am having is that when we configure a user account to setup a queue, it picks up user@abc.local, which is normal as per our AD design but when it sends an email, it does not pick up user@abc.com as defined in our Exchange policy, instead it sends to user@abc.local which generates an NDR since our MX records have abc.com and not abc.local

Now the social minor guys have asked me to find a way to create the username as user@abc.com instead of .local to make it work.

Any suggestions ?
0
Comment
Question by:Exchange User
  • 3
4 Comments
 
LVL 30

Expert Comment

by:Britt Thompson
ID: 41725475
Go to AD domains and trusts and add an additional upn suffix of ABC.com. Then, from the user account settings in AD choose the new suffix from the dropdown list.
1
 
LVL 3

Accepted Solution

by:
Exchange User earned 0 total points
ID: 41727682
How do we do that ? These are the options I see
0
 
LVL 3

Author Closing Comment

by:Exchange User
ID: 41743964
No solution
0
 
LVL 3

Author Comment

by:Exchange User
ID: 41758308
Hi,

You were right. I figured it out and that was exactly what you said. Dont know how to open this question again and give you the point. If you know how to, please let me know ?

Thanks
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Last week, our Skyport webinar on “How to secure your Active Directory” (https://www.experts-exchange.com/videos/5810/Webinar-Is-Your-Active-Directory-as-Secure-as-You-Think.html?cid=Gene_Skyport) provided 218 attendees with a step-by-step guide for…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question