AD account with email@example.com in an abc.local domain ?
Posted on 2016-07-22
We are working with Cisco's product called Social Minor which has email queues capability. One issue I am having is that when we configure a user account to setup a queue, it picks up firstname.lastname@example.org, which is normal as per our AD design but when it sends an email, it does not pick up email@example.com as defined in our Exchange policy, instead it sends to firstname.lastname@example.org which generates an NDR since our MX records have abc.com and not abc.local
Now the social minor guys have asked me to find a way to create the username as email@example.com instead of .local to make it work.
Any suggestions ?