Solved

Hybrid Office 365 Exchange 2010 Outlook 2007

Posted on 2016-07-23
6
41 Views
Last Modified: 2016-07-26
Hi experts, we have Hybrid setup with Office 365 and Exchange 2010 on premise. On moving mailboxes to Office 365, Outlook 2007 profile keeps prompting for password. If I setup a manual profile then it works no issues. With the existing profile if I go in and change authentication to Anonymous then it connects

However that is not acceptable we need the existing 2007 profile to prompt once for email address and password and then connect to Office 365. The existing Outlook profile correctly shows email server as Office 365 with Proxy connection also correctly populated only thing preventing change seems to be Authentication

how can this be fixed? Outlook 2007 SP3 for all clients are upto date with patches.

Also I need to change internal and external URI to point to autodiscover.outlook.com. How to do this?

TIA
0
Comment
Question by:abhijitm00
  • 3
  • 3
6 Comments
 
LVL 38

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 500 total points
ID: 41726207
Outlook 2007 needs the latest updates AND the Office 365 desktop setup tool to work correctly with Exchange Online. You should really move to a newer version, it's not supported anymore and Microsoft can decide to block it at any point.
0
 

Author Comment

by:abhijitm00
ID: 41726544
Thanks. How do I resolve this issue though? Do you have commands to change internal and external URI for autodiscover?
0
 
LVL 38

Expert Comment

by:Vasil Michev (MVP)
ID: 41726567
You dont need to mess with the URIs, all you need configured for Autodiscover in relation to O365 is the CNAME DNS record.
0
How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

 

Author Comment

by:abhijitm00
ID: 41726796
Thanks so autodiscover should address authentication issue for Outlook 2007 as well correct?
0
 
LVL 38

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 41727126
Not exactly, as noted above 2007 needs special treatment. At the very least, you need to run the desktop setup tool from the Office 365 portal.
0
 

Author Comment

by:abhijitm00
ID: 41729979
Thanks for the assistance we were able to install needed updates using WSUS, SP3 and installing external and internal Autodiscover URIs
0

Featured Post

Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now