Solved

Hybrid Office 365 Exchange 2010 Outlook 2007

Posted on 2016-07-23
6
109 Views
Last Modified: 2016-07-26
Hi experts, we have Hybrid setup with Office 365 and Exchange 2010 on premise. On moving mailboxes to Office 365, Outlook 2007 profile keeps prompting for password. If I setup a manual profile then it works no issues. With the existing profile if I go in and change authentication to Anonymous then it connects

However that is not acceptable we need the existing 2007 profile to prompt once for email address and password and then connect to Office 365. The existing Outlook profile correctly shows email server as Office 365 with Proxy connection also correctly populated only thing preventing change seems to be Authentication

how can this be fixed? Outlook 2007 SP3 for all clients are upto date with patches.

Also I need to change internal and external URI to point to autodiscover.outlook.com. How to do this?

TIA
0
Comment
Question by:abhijitm00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 41

Assisted Solution

by:Vasil Michev (MVP)
Vasil Michev (MVP) earned 500 total points
ID: 41726207
Outlook 2007 needs the latest updates AND the Office 365 desktop setup tool to work correctly with Exchange Online. You should really move to a newer version, it's not supported anymore and Microsoft can decide to block it at any point.
0
 

Author Comment

by:abhijitm00
ID: 41726544
Thanks. How do I resolve this issue though? Do you have commands to change internal and external URI for autodiscover?
0
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 41726567
You dont need to mess with the URIs, all you need configured for Autodiscover in relation to O365 is the CNAME DNS record.
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 

Author Comment

by:abhijitm00
ID: 41726796
Thanks so autodiscover should address authentication issue for Outlook 2007 as well correct?
0
 
LVL 41

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 41727126
Not exactly, as noted above 2007 needs special treatment. At the very least, you need to run the desktop setup tool from the Office 365 portal.
0
 

Author Comment

by:abhijitm00
ID: 41729979
Thanks for the assistance we were able to install needed updates using WSUS, SP3 and installing external and internal Autodiscover URIs
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It’s the first day of March, the weather is starting to warm up and the excitement of the upcoming St. Patrick’s Day holiday can be felt throughout the world.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question