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Why do I get error 0x800ccc0b in Outlook 365?

Posted on 2016-07-24
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Last Modified: 2016-07-25
I get this error every time I run Outlook, but my messages seem to be sent and received normally.
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Question by:DoctorK12008
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LVL 16

Expert Comment

by:Edward Pamias
ID: 41726542
Do you have any PST files?  According to Microsoft there may be corruption in your PST files. If you have PST files run scanpst.exe to repair the file or files.
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Author Comment

by:DoctorK12008
ID: 41726562
What is "scanpst.exe"?   I have never heard of it.   Please provide more information.
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LVL 16

Accepted Solution

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Edward Pamias earned 500 total points
ID: 41726563
Scanpst.exe is a Inbox repair tool. It comes with office. Just type Scanpst in the search box and it should find it. See full instructions below.

REF: https://support.office.com/en-us/article/Repair-Outlook-Data-Files-pst-and-ost-64842a0a-658a-4324-acc6-ef0a6e3567cd
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Author Comment

by:DoctorK12008
ID: 41727797
Thank you.   That worked.
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Author Closing Comment

by:DoctorK12008
ID: 41727799
Thank you.
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