please insert disk adobe master collection6

mustish1
mustish1 used Ask the Experts™
on
What this error means?  "please insert disk adobe master collection6 english japan to continue"
also this is what i found it in process monitor. Thanks.

screenshot.pngscreenshot2.png
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Most Valuable Expert 2013
Commented:
Sounds like somehow your desktop installation copy has got corrupted files.
Try downloading a fresh copy direct from Adobe
https://forums.adobe.com/message/8678302#8678302

Author

Commented:
is their a way i can only download the corrupt files?
Most Valuable Expert 2013

Commented:
No, it's "all or nothing".
And how would you know which might be damaged?
How to Generate Services Revenue the Easiest Way

This Tuesday! Learn key insights about modern cyber protection services & gain practical strategies to skyrocket business:

- What it takes to build a cloud service portfolio
- How to determine which services will help your unique business grow
- Various use-cases and examples

Author

Commented:
by using process monitor.

Author

Commented:
This is a complete log file from process monitor till stop installing. It shows some files which are not found. Doesn't says they are corrupt.

LogFileData.txt

Author

Commented:
I think these are the 2 files which are missing

UpdateManifest.xml
Media_db.db-journal
Top Expert 2013
Commented:
if you have another system on which adobe is installed, you can possibly copy the files from there; otherwise it's a complete download you have to do, as Masq said

and note that replacing these 2 files may not cure your problem even

Author

Commented:
Thanks.
Hi gudda i am havin dat same prob i doh kno wat to do pls help meh

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial