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Internet Explorer 11 rocover web page ERROR

Posted on 2016-07-24
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Last Modified: 2016-08-08
HI

i have an issue with IE 11 and recover web page error after a few minutes of browsing.
I have manually disabled ALL ADD-on'S.
The only way it works without crashing/freezing is ( iexplore.exe-extoff ),

so one question is, what does, ( iexplore.exe-extoff ), do  that is extra than me manually turning off ALL ADD-ONS?

AND THE LAST QUESTION IS,
IS THE ONLY FIX,TO CLEAR THE CACHE?
AND IS THERE ANY WAY TO HAVE THE PASSWORDS REMAIN??

thank you
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Question by:GST-GRIDTECH
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LVL 90

Expert Comment

by:John Hurst
ID: 41726843
Perhaps.

Check under Internet Settings, General and clear temporary files.
Then go to Advanced and click on Reset.

You can do a basic reset without losing personal settings like passwords. This works. I have done this.

In tough cases, do a full reset. I have done this also. This means re-entering passwords.
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Author Comment

by:GST-GRIDTECH
ID: 41731052
Hi John,

I will probably need to clear cache, or reset IE or maybe even reinstall.

question is, what does, ( iexplore.exe-extoff ), do  that is extra than me manually turning off ALL ADD-ONS?
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Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 41731057
Extoff is mostly the same as turning off all add-ins.
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Author Comment

by:GST-GRIDTECH
ID: 41731476
Hi john
Understood, -extoff is the same as disabling all add-on
So why when I disabled all add-on it crashes but when I
-extoff it doesn't crash.  That is the expert opinion I need.
To understand what the difference is to help zero in on the root cause, even though I may just end up cleaning the cache or resetting IE or reinstall..
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LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 41731484
I do not know the internals of IE (few people do). In this situation, I do a full reset of IE and that normally (95% of time) clears things up.

You can disable IE in Control Panel, Programs and Features, Windows Features. This forces a restart. Then go back and enable IE again. Another restart.
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Accepted Solution

by:
GST-GRIDTECH earned 0 total points
ID: 41741533
ISSUE RESOLVED ITSELF.
USER, NO LONGER GETTING
RECOVER WEBSITE ERROR
0
 

Author Closing Comment

by:GST-GRIDTECH
ID: 41746974
ISSUE RESOLVED ITSELF.
USER, NO LONGER GETTING
RECOVER WEBSITE ERROR
0

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