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RDP but no Internet Connectivity

Posted on 2016-07-24
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Last Modified: 2016-07-25
Win10 on domain.  Can see and open shares throughout network.  No Internet.  ipconfig/flushdns, reinstalled NIC driver, disabled IPv6, QoS.  Two diff browsers have DNS error and won't load pages.
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Question by:jdfuller
6 Comments
 
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by:Antzs
Antzs earned 250 total points
ID: 41726975
Can you post your PC's, ipconfig /all and route print.  Will be able to see better what is the issue.
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David Johnson, CD, MVP earned 250 total points
ID: 41727088
no internet implies that the ip gateway is incorrect. If you show us the ipconfig as requested above then we can advise further.
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Author Comment

by:jdfuller
ID: 41728052
Head slapper!  Not only  is the gateway incorrect, it is non-existent!  The server is the DNS server and DHCP.  All other clients get the gateway correctly except this one.  I changed the NIC to static and named the gateway.  Its a bandaid but for results, it works and is not a huge impact on this small environment.

Thanks for the heads up.  I did not even notice because the gateway was established by DNS so nothing needed to be specified at the client - or so I thought!
//////////////////////////////////////////////////////////

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : BILLING
   Primary Dns Suffix  . . . . . . . : MEDCARE.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : MEDCARE.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : MEDCARE.local
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : D8-CB-8A-59-A2-47
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 25, 2016 8:07:51 AM
   Lease Expires . . . . . . . . . . : Tuesday, August 02, 2016 8:07:49 AM
   Default Gateway . . . . . . . . . :
   DHCP Server . . . . . . . . . . . : 192.168.1.10
   DNS Servers . . . . . . . . . . . : 192.168.1.10
                                       8.8.8.8
                                       8.8.4.4
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.MEDCARE.local:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : MEDCARE.local
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 41728174
DHCP Server . . . . . . . . . . . : 192.168.1.10
   DNS Servers . . . . . . . . . . . : 192.168.1.10
                                      8.8.8.8
                                       8.8.4.4
                                       192.168.1.1


192.168.1.10 your router? otherwise check the dhcp gateway settings. Did you define a gateway in the DHCP settings?
REMOVE google public dns from the dhcp server and add those addresses to the DNS servers forwarders
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LVL 69

Expert Comment

by:Qlemo
ID: 41728486
Correct. You only add public DNS servers to client config if you do not have more than one DNS server locally.
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Author Closing Comment

by:jdfuller
ID: 41728713
Router missing in DNS server role. 192.168.1.10 DNS, DHCP server, 1.1 is router.  Fixed.
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