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The backup of volume local disk(C:) could not be completed.

Posted on 2016-07-25
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Last Modified: 2016-08-22
Hi,

I have issue of FullImageBackup on Windows server 2008 R2 Enterprise, which always failed. I've tried backup many time but it still fail. Please recommend any good solution to solve it.

Many thanks,
Chanrith
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Question by:roeuyc
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7 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 41727444
What backup tool are you using? windows built-in backup, or a 3rd party tool? what are you backing up to? Are your file-systems 100% healthy? Have you checked the eventlogs?

If you are using Windows Built-in backup, and you are backing up to external disks, you must make sure they are 512 sector disks. The built-in tool won't work with 4k sector disks. Modern disks are practically all 4k disks...
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Author Comment

by:roeuyc
ID: 41728716
I am using Windows Built-in bakckup through network, I've tried on hard disk which has 7K, yet it still failed. I don't know how to fix it now.
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Author Comment

by:roeuyc
ID: 41728720
My even log (The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.) is there any solution to fix it?
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LVL 88

Accepted Solution

by:
rindi earned 350 total points (awarded by participants)
ID: 41728906
You need 512 sector disks when backing up using Windows built-in backup. If you want to use modern 4k disks you either need a 3rd party backup program, or a newer server OS (Windows Server 2012 or later).

If shadow copies have a problem, this could be because of file-system corruption, so run chkdsk /f /r on your server's internal drive-letters. Before doing that check your RAID status and make sure all of the disks in the array are OK. If not, first replace any bad disks and wait for the arrays to rebuild.
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LVL 17

Assisted Solution

by:Gerald Connolly
Gerald Connolly earned 150 total points (awarded by participants)
ID: 41729270
What are the error messages you are getting?
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Author Comment

by:roeuyc
ID: 41738375
it was "The shadow copies of volume C: were aborted because the shadow copy storage failed to grow."
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LVL 17

Expert Comment

by:Gerald Connolly
ID: 41763488
I am never sure why people post questions that do not have all the information required to diagnose the problem.

After being prompted for the error message, Rindi supplied the probably answer.
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