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Windows 10 Wireless Laptop Problem

I have a windows 10 wireless laptop that connects to our domain through sonic wall sonic points.  On our domain I automatically map a drive to redirect My documents to a hidden network share.  For some reason windows 10 doesn't update the drive.  I am completely connected to everything on my network but when I check my workstation user drive the new folders aren't there.  I have also tried to delete a folder and get the following error message:
"  the operation can only be performed when connected to the network"
Offline files and sync center aren't even turned on.  Any help is greatly appreciated!

Thanks!

Jeremy
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cityofdekalb
Asked:
cityofdekalb
3 Solutions
 
LockDown32Commented:
Has this Windows 10 Laptop ever worked right? I would use the network ID wizard to dis-join and re-join the domain. Watch every step. Sound like something along the way will fail......
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McKnifeCommented:
Use procmon to monitor the file system. It will show if you are right with "Offline files and sync center aren't even turned on" - it does not sound as if.
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John HurstBusiness Consultant (Owner)Commented:
Another thing to try is the following:

Find and download the newest network driver for the wireless card and be sure it is on hand.
Disjoin from domain.
Remove (uninstall) the wireless card.
Shut down.

Start up and apply the newest driver to the wireless card.
Make sure all protocols are checked except for Adapter Multiplexor Protocol.

Rejoin to the domain and test.
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