Solved

WSUS Server 2012 will not download updates

Posted on 2016-07-25
4
234 Views
Last Modified: 2016-08-11
Everything was working fine for about 9 months, now it syncs successfully, but will no longer download the updates.  So the clients all show no updates available.  I have already run the reset and blew the WSUSContent folder away.  Below is the error in the event log.

Event ID 364
Content file download failed.
Reason: The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. (Exception from HRESULT: 0x800704DD)
Source File: /d/msdownload/update/software/defu/2016/06/am_engine_c27a4fbbbf4950359fd2f16e3be5e3714aa1ad5b.exe
Destination File: D:\WSUS\WsusContent\5B\C27A4FBBBF4950359FD2F16E3BE5E3714AA1AD5B.exe
0
Comment
Question by:pcservne
  • 3
4 Comments
 

Author Comment

by:pcservne
ID: 41728386
OK - I changed the logon for the Update Services to Network Service and now I don't get any errors in the event log, but it still won't download any updates.  No proxy server.  Sonicwall firewall hasn't changed.
0
 
LVL 13

Accepted Solution

by:
cshepfam earned 500 total points
ID: 41728443
I had an issue similar to this and it came down to a Windows update affecting the whole machine.

Two updates I would recommend removing are the following:

KB3161606 and KB3139923

Check to see if you have those and remove them then reboot and see if your issue goes away
0
 

Author Comment

by:pcservne
ID: 41728515
I removed those updates, but will have to wait for a down period to reboot the server.
0
 

Author Closing Comment

by:pcservne
ID: 41753012
Removing those 2 updates wasn't all it took.  I also had to do a full reset on WSUS with a couple IISRESETs and reboots mixed in.  Probably would have been faster to uninstall/reinstall.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question