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  • Status: Solved
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Why do I keep getting Outlook error 0x800ccc0b?

I keep getting this error message in Outlook 365 Business.   I closed this question because I thought the answer solved the problem.   It did for a while, but I get this error message again.   When I run scanpst.exe, it repairs the file, but the error message comes back again after several hours.  

By the way, where do I find my closed questions on the website?
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DoctorK12008
Asked:
DoctorK12008
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Try three things:

1. In Control Panel, Mail, delete your Outlook Profile (deletes account). Restart, remake the Outlook Profile and test.

2. Uninstall Office, shut down, start up, install Office and patch fully. Test.

3. If no, make a new, test Windows User Profile (Account). Log into the new Windows Account. Set up Outlook and test.

Your other question is in your question history (your Account Profile).
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Jackie ManCommented:
By the way, where do I find my closed questions on the website?

All of your questions are listed below.

https://www.experts-exchange.com/memberQuestionHistory.jsp?mid=4354532

Your previous question is as follows:0

Why do I get error 0x800ccc0b in Outlook 365?
https://www.experts-exchange.com/questions/28959206/Why-do-I-get-error-0x800ccc0b-in-Outlook-365.html
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Jackie ManCommented:
What is your Outlook version?
 
Outlook 2016 (16.0.4405.1000)?
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DoctorK12008Author Commented:
2016
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DoctorK12008Author Commented:
2016 MSO (16.0.7030.1016) 32 Bit
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John HurstBusiness Consultant (Owner)Commented:
Office 2016 32-bit works fine on Windows 7 Pro 64-bit and above. Try my suggestions in the first answer here.
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Jackie ManCommented:
From your version of Outlook, I notice that your Outlook 2016 is click to run version and the Outlook software installed is likely to be corrupted.

Try to repair Outlook 2016.

If still no go, you may need to uninstall and reinstall the software.
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DoctorK12008Author Commented:
John Hurst:

I tried the first suggestion (Delete Outlook Profile) and so far it has worked.   I will close the question with credit to you after the weekend if the problem does not recur.
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John HurstBusiness Consultant (Owner)Commented:
Thanks for the update.
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DoctorK12008Author Commented:
Thank you.   That worked.
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DoctorK12008Author Commented:
Thank you.
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John HurstBusiness Consultant (Owner)Commented:
You are very welcome.
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