Solved

Updating the HP MSM720 Wireless Controller

Posted on 2016-07-25
8
166 Views
Last Modified: 2016-08-02
Hi

I need to upgrade the firmware on my HP MSM720 Wireless Controller - my question is when I upgrade will the controller lose its configuration?
0
Comment
Question by:Technical Information
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 41729308
We need the HP model number (i.e. J9693A to J9696A) in order to give you a correct answer.
0
 
LVL 2

Author Comment

by:Technical Information
ID: 41729330
J9693 Thanks Davis
0
 
LVL 2

Author Comment

by:Technical Information
ID: 41729331
J9693A
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 
LVL 43

Assisted Solution

by:Davis McCarn
Davis McCarn earned 200 total points
ID: 41729423
According to HP's release notes, if you are running version 5.7.5 or lower, you will have to do a two step upgrade to bring it current.  It also says you'll need to bring all of them up to a consistent firmware state if you have more than one.
Personally, I'd backup the configuration, maybe even twice, before I did it! (They also say that there will be automatic config changes made by 6.6!)
https://h10145.www1.hpe.com/Downloads/SoftwareReleases.aspx?ProductNumber=J9693A&lang=en&cc=us&prodSeriesId=3963981
0
 
LVL 2

Author Comment

by:Technical Information
ID: 41729453
Thanks Davis I had a read through the release notes this morning and saw the 2 step upgrade

I also noticed that things like NAT will be disabled if enabled and that channel 132 is no longer supported.

It looks like it should hold its config, what do you think?
0
 
LVL 46

Accepted Solution

by:
Craig Beck earned 300 total points
ID: 41729684
You won't lose any config doing the upgrade.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 41729995
I'd still back it up and keep a backup each time I made any changes.  Then you can replace it and restore the backup!
0
 
LVL 46

Expert Comment

by:Craig Beck
ID: 41730036
Agree, but still, the question was...

my question is when I upgrade will the controller lose its configuration?

No one has actually answered that until my comment. No model numbers needed, just a simple answer :-)

You won't lose any config. The upgrade will convert existing config and add new config for new features.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the applications these days are on Cloud. Cloud is ubiquitous with many service providers in the market. Since it has many benefits such as cost reduction, software updates, remote access, disaster recovery and much more.
This article will inform Clients about common and important expectations from the freelancers (Experts) who are looking at your Gig.
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question