Our client has a fairly new Windows 2012 server (5 -6 months). We have an external drive attached which is used for a weekly full system backup. The normal daily backups work online (cloud). These external drives are placed in their safe.
The external drive automatically maps as the E:\ drive. There are two external drives which the users swap each week. This full local backup runs on Saturdays.
Has been working absolutely fine, until now. Basically the E:\ drive has disappeared. Saturday’s job failed. I asked the user to check it, he said that it was firmly attached and the blue light on. So I asked him to swap it for the other drive, same problem. I re-started the server, still no drive (nor showing in Computer Management).
Go to start>>run (Or open up a CMD prompt if you cannot locate run) and type in diskmgmt.msc
In disk management check if the external drive is showing.
If yes, right click it, and assign a drive letter.
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