Missing drive letter for external drive?
Posted on 2016-07-25
Our client has a fairly new Windows 2012 server (5 -6 months). We have an external drive attached which is used for a weekly full system backup. The normal daily backups work online (cloud). These external drives are placed in their safe.
The external drive automatically maps as the E:\ drive. There are two external drives which the users swap each week. This full local backup runs on Saturdays.
Has been working absolutely fine, until now. Basically the E:\ drive has disappeared. Saturday’s job failed. I asked the user to check it, he said that it was firmly attached and the blue light on. So I asked him to swap it for the other drive, same problem. I re-started the server, still no drive (nor showing in Computer Management).