Open VPN and new ESXI host

Are you using bridging (VPN addresses are in the same network as the PBX) or routing (different VPN subnet)? If the latter, you need to change the routing information for the OpenVPN subnet used on either the PBX or your default router, wherever there is a route already (pointing to "old" OpenVPN box).

Thanks but it is bridging.

Hi,
I know vmware but not openvpn...

I recently migrated the VM to a new ESXi 5.5 server

How did you do that, using which tool or option ?

Agree, the way how you migrated is important.

If it is an exact copy without any change, then you did not migrate but copy it over - and there should be no change in behaviour. The new VMware host's virtual switch config might be the culprit, though.

A migration changes the config.

I used Veeam's quick migration option. I'll try to copy the VM manually and report back.

Hi,
I would advise using export/import option in ESXi. You got to shutdown the VM during this operation, but the VM will be exactly the same.
Or use a backup / restore..

I ran a restore on the OpenVPN VM to the new ESXi server. Same results.

Hi,
is there a separated network or some particularity with this VM network, or is it in the same vswitch and LAN than other VM ?

Can you check if the MAC address has changed between the old and new one ?

You say you move the VM from some ESXi to another, is the new ESXi configured in the same way than the old one, e.g. about networking ?

Both ESXi are in bridging mode and each use a non-vlan'd VM switch.
I checked the VM MAC and they are identical (thought this would be promising but no). Aside from a different hardware underneath the ESXi servers both VM's are identical in config, software and settings.
I'm not aware of a import/export function in the vSphere aside from turning the VM into a OVF template.

My gut tells me this has more to do with the OpenVPN VM not liking a UUID in VMware.

Do you have something to test the OpenVPN outside of the Yealink phones?
As I read it, you only can tell yet that SIP register does not work from the phones if using the new VM. But we do not see if anything is arriving at the OpenVPN server, and that should be the next check - does the OpenVPN connection itself work?
Then we can check for LAN access, and then for SIP.

OpenVPN usually keeps a log and a status file in the CONFIG or LOG folder. That should show something about connection attempts and current connections.

Also note that using the same MAC address on different switches might create issues for a short time, until the change has been learned thru all switches concerned.

Hi,

I'm not aware of a import/export function in the vSphere aside from turning the VM into a OVF template.

yes it is the same option, export to an ovf template, and then import  :-)

Both ESXi are in bridging mode and each use a non-vlan'd VM switch.

ok, but I don't know about a bridging mode in ESXi, this is in Vmware workstation AFAIK.

We beleive we've found a solution. will post the results as soon as it's implemented.

VM now functions as expected. None of the other proposed solutions were successful.