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HP OfficeJet Pro 8600 Printer

My OS is win 10 Pro 64 bit and I had to reinstall the above software for my printer.  While the printing is fine, but I have difficulty in locating the scan feature of the software.  In the previous version of the software, the ScanJet was installed as an icon on the taskbar, but now I do not know how to get the scan feature up on the screen.   Thank u for your advise.
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jegajothy
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jegajothy
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
I have that printer (HP 8610).  Two things:

1. Make sure you are using the very newest printer driver. OJ8610_198

2. If properly installed, there is an HP OfficeJet Pro icon on your desktop. Click this and the window should show your scanner function. It does for me.

If issues, uninstall the HP Basic Software, HP Help, HP Update and I.R.I.S. Go to Devices and Printers, Printer Server Management, Driver tab and remove the driver.

Now restart the computer and install the Windows 10 software (OJ8610_198) full package.
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jegajothyAuthor Commented:
Thank u John, my appeared on the All Apps.
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jegajothyAuthor Commented:
thank u for the solution
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John HurstBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help
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