Solved

HP OfficeJet Pro 8600 Printer

Posted on 2016-07-25
4
85 Views
Last Modified: 2016-07-25
My OS is win 10 Pro 64 bit and I had to reinstall the above software for my printer.  While the printing is fine, but I have difficulty in locating the scan feature of the software.  In the previous version of the software, the ScanJet was installed as an icon on the taskbar, but now I do not know how to get the scan feature up on the screen.   Thank u for your advise.
0
Comment
Question by:jegajothy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41728644
I have that printer (HP 8610).  Two things:

1. Make sure you are using the very newest printer driver. OJ8610_198

2. If properly installed, there is an HP OfficeJet Pro icon on your desktop. Click this and the window should show your scanner function. It does for me.

If issues, uninstall the HP Basic Software, HP Help, HP Update and I.R.I.S. Go to Devices and Printers, Printer Server Management, Driver tab and remove the driver.

Now restart the computer and install the Windows 10 software (OJ8610_198) full package.
0
 

Author Comment

by:jegajothy
ID: 41728650
Thank u John, my appeared on the All Apps.
0
 

Author Closing Comment

by:jegajothy
ID: 41728651
thank u for the solution
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41728655
Thanks for the update and I was happy to help
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question