Spinning Wheel of Death Outlook 2016

Hi,

One of my users says he is experience the spinning wheel quite frequently when he is writing emails or clicking back into outlook. It will happen for a few minuets, then continue to work normally. Does anyone know what might be causing this?

He is running a new HP Zbook 15u G2 with Windows 10
FvengAsked:
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John HurstConnect With a Mentor Business Consultant (Owner)Commented:
Try the following:

1. Make a new Outlook Profile (Control Panel) (means remaking the account)
3. Do a Full Repair (or uninstall/install) of Office.
3. Make a new, test Windows User Profile (Account), log into the new Account and test Outlook in the new Windows account.
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Jackie ManCommented:
Please give more info.

What type of email account? Exchange , POP3 or IMAP, Office 365?

How large is the mailbox?
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Jambon316Commented:
how large is the mail box? how much of it are you trying to cache?

go into file > account settings > data file >double click on the data file.

you should now see a slider bar, drag the slider to the left until it says 3 months then click apply and ok


the mailbox should now behave a bit better
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John HurstBusiness Consultant (Owner)Commented:
@Fveng - Thanks and I was pleased to assist.
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