Solved

Spinning Wheel of Death Outlook 2016

Posted on 2016-07-26
4
265 Views
Last Modified: 2016-08-10
Hi,

One of my users says he is experience the spinning wheel quite frequently when he is writing emails or clicking back into outlook. It will happen for a few minuets, then continue to work normally. Does anyone know what might be causing this?

He is running a new HP Zbook 15u G2 with Windows 10
0
Comment
Question by:Fveng
  • 2
4 Comments
 
LVL 41

Expert Comment

by:Jackie Man
Comment Utility
Please give more info.

What type of email account? Exchange , POP3 or IMAP, Office 365?

How large is the mailbox?
0
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
Comment Utility
Try the following:

1. Make a new Outlook Profile (Control Panel) (means remaking the account)
3. Do a Full Repair (or uninstall/install) of Office.
3. Make a new, test Windows User Profile (Account), log into the new Account and test Outlook in the new Windows account.
0
 
LVL 5

Expert Comment

by:Jambon316
Comment Utility
how large is the mail box? how much of it are you trying to cache?

go into file > account settings > data file >double click on the data file.

you should now see a slider bar, drag the slider to the left until it says 3 months then click apply and ok


the mailbox should now behave a bit better
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
@Fveng - Thanks and I was pleased to assist.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

Outlook Free & Paid Tools
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now