stuck on "checking for updates"

I just reformatted a Dell OptiPlex 380
Windows 7 SP1, I'm trying to update with Microsoft Updates but it just stays stuck on "Checking for updates"
If I look at history the only updates are: Windows Defender KB915597 and Windows update agent 7.6.76.00.320

any suggestions are appreciated
LVL 1
jsarinanaI.T. ManagerAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
Advertise Here
 
LockDown32Connect With a Mentor OwnerCommented:
If it is a new install you first need to download the latest Windows Update Agent: https://support.microsoft.com/en-us/kb/949104 then reboot

after it reboots download and run the update patch here: https://support.microsoft.com/en-us/kb/3102810

Reboot again and the updates should work. It still might take a while. From the original installs there are upwards of 200 updates
just in the first pass. Be patient and let it run.
2
 
Obaid ur RehmanTechnical and Operations ManagerCommented:
Use this tool from Microsoft to correct Windows Update Errors on Windows 7 SP1 x64
https://www.microsoft.com/en-pk/download/details.aspx?id=20858&wa=wsignin1.0

let know if it helps!
0
 
FOXActive Directory/Exchange EngineerCommented:
If the above doesn't work download wsus offline updater.   Pull down all your windows 7 updates, and any other updates you may want to choose, install all  with wsus offline updater.  Your updates will work after that.  

ref link:  http://download.wsusoffline.net/

use tutorial
ref link:  https://www.youtube.com/watch?v=aXAOvbNJYyE
0
 
JohnBusiness Consultant (Owner)Commented:
There is also a recent Windows 7 Rollup that you can try.

https://support.microsoft.com/en-ca/kb/3125574

Also, shut down, start up, check for updates and let run overnight (past 3:00am). The updates might kick off at that time.
1
 
jsarinanaI.T. ManagerAuthor Commented:
this worked great, thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.