troubleshooting Question

Unable to uninstall HP Security Centre in order to proceed with Windows 10 upgrade

Avatar of Dominic
DominicFlag for Italy asked on
Windows 10Windows 7Windows OS
9 Comments3 Solutions170 ViewsLast Modified:
Hi - I have been battling with an issue for various months with clients pcs who cannot have Windows 10 unless HP Security Centre is uninstalled. When i proceed to uninstall it , it tells it requires the dependent program, HP Face recognition to be uninstalled. When i try to uninstall that it just starts the wizard and then stops after a few seconds and i can find no way of getting rid of the program. Other pcs with the same program appears to uninstall it but still refers to it even if its gone from the Programs and Features window,
Is there any way of flushing out this useless but invasive program? Desperate to crack this!

Thanks
D
ASKER CERTIFIED SOLUTION
Obaid ur Rehman
Technical and Operations Manager

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