Avatar of Tim Dawson
Tim Dawson
Flag for United States of America asked on

Wireless SSID not showing up.

I upgraded a HP Elitebook 8540W to windows 10.   Now it seems not all wireless networks will show up in the list.  Many do, but not the one I need that is in the building.
Other LT's can see it,  my phone can see it, but my 8540w will not display it.   Connecting to the router direct via wire works.  Not my router so I can not connect to it to make any changes.
Wireless Hardware

Avatar of undefined
Last Comment
Tim Dawson

8/22/2022 - Mon
John

If you need to connect, key in the SSID to the network connection profile. If you have difficulty, delete the wireless profile, restart the computer and make a new one.

Since others can see the SSID, it is discoverable and you may have a range problem.
Tim Dawson

ASKER
Windows 10.  Where do I key in a SSID manually.   I remember "other network" in 7, but don't see it now.
John

I think you can key in a SSID from the network connection icon if none can be seen.

Open an Admin Command Prompt and type:

netsh wlan delete profile name="Profile Name"  if one exists.

Restart the computer, and try making a new profile. Watch for a spot to enter SSID.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
John

Here is another method for entering SSID in a Windows 10 machine.

http://www.digitalcitizen.life/how-connect-hidden-wireless-networks-windows-10
Eric C

If the wireless adapter in your laptop is 802.11 b/g, it won't even see an 802.11n or ac network.

According to the hp website, your model laptop was available with different wireless cards - one of them is an 802.11 b/g.

http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02030611
John

it depends on how the router was set up. My wireless N router services my older machines with G cards,
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Tim Dawson

ASKER
Ok.  I'll be there again tomorrow.  I'll use John's method and see if it will connect.
Thanks
John

@Tim_233 - You said you would try my suggestions. Any update?
ASKER CERTIFIED SOLUTION
Tim Dawson

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.