Wireless SSID not showing up.

I upgraded a HP Elitebook 8540W to windows 10.   Now it seems not all wireless networks will show up in the list.  Many do, but not the one I need that is in the building.
Other LT's can see it,  my phone can see it, but my 8540w will not display it.   Connecting to the router direct via wire works.  Not my router so I can not connect to it to make any changes.
Tim DawsonIT ManagerAsked:
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Tim DawsonConnect With a Mentor IT ManagerAuthor Commented:
It was the driver issue Winows 10
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JohnBusiness Consultant (Owner)Commented:
If you need to connect, key in the SSID to the network connection profile. If you have difficulty, delete the wireless profile, restart the computer and make a new one.

Since others can see the SSID, it is discoverable and you may have a range problem.
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Tim DawsonIT ManagerAuthor Commented:
Windows 10.  Where do I key in a SSID manually.   I remember "other network" in 7, but don't see it now.
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JohnBusiness Consultant (Owner)Commented:
I think you can key in a SSID from the network connection icon if none can be seen.

Open an Admin Command Prompt and type:

netsh wlan delete profile name="Profile Name"  if one exists.

Restart the computer, and try making a new profile. Watch for a spot to enter SSID.
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JohnBusiness Consultant (Owner)Commented:
Here is another method for entering SSID in a Windows 10 machine.

http://www.digitalcitizen.life/how-connect-hidden-wireless-networks-windows-10
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Eric CIT Director / Project ManagerCommented:
If the wireless adapter in your laptop is 802.11 b/g, it won't even see an 802.11n or ac network.

According to the hp website, your model laptop was available with different wireless cards - one of them is an 802.11 b/g.

http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02030611
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JohnBusiness Consultant (Owner)Commented:
it depends on how the router was set up. My wireless N router services my older machines with G cards,
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Tim DawsonIT ManagerAuthor Commented:
Ok.  I'll be there again tomorrow.  I'll use John's method and see if it will connect.
Thanks
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JohnBusiness Consultant (Owner)Commented:
@Tim_233 - You said you would try my suggestions. Any update?
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