troubleshooting Question

Managing Safe Senders List

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jspazianoFlag for United States of America asked on
OutlookExchange
2 Comments1 Solution156 ViewsLast Modified:
We use Exchange 2011 with Outlook 2010.  We use FuseMail as a spam filter.  One of our users has reached the size limit on her safe senders list and receives the following error when adding a contact:

"Cannot add to the server Junk E-mail Lists, you are over the size allowed on the server. The Junk E-mail Filter on the server will be disabled until your Junk E-mail Lists have been reduced to the size allowed by the server. "

I know I can increase the limit in Exchange with a registry change, but would prefer to keep the size down.  This user has the "Also trust email from my contacts checked off and has over 5000 contacts.  In addition, she has "Automatically add people I email to safe senders list" checked off.

If I uncheck these items, will it automatically remove the entries?  More importantly, If I remove entries to reduce the size of the list, will this have a negative impact on the ability to receive email from the contacts and users she has emailed?
ASKER CERTIFIED SOLUTION
Clark Kent
Software Engineer cum Blogger

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