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Not able to RDP to Windows 2012 RDS Farm server.

Posted on 2016-07-26
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Last Modified: 2016-07-27
Hello,

I am getting the attached error when I RDP to a Windows 2012 server.  This server is also a host in the RDS farm.  

Please advise if someone has an idea of what is going on.

I have tried mstsc /admin but it is not working.  

Thanks,
rdissue.png
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Question by:nav2567
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8 Comments
 
LVL 59

Expert Comment

by:Cliff Galiher
ID: 41730097
This often occurs when someone set up a farm following older (2008/R2) guidance. 2012 is a different animal. You should be using server manager to define collections, don't use round robin DNS, and connect via the RDCB for load balancing. Ideally using RDWeb to ensure you don't mistype settings. Old-school "farms" are effectively dead and mess with network level authentication enhancements in 2012.
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Author Comment

by:nav2567
ID: 41730112
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LVL 59

Expert Comment

by:Cliff Galiher
ID: 41730118
Follow the full process, don't take shortcuts, don't add your on steps, and don't test too early if you haven't completed the steps.
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Author Comment

by:nav2567
ID: 41730154
I followed the steps the best I could but still having this issue all of the sudden.  

This are what I have done so far - https://thewolfblog.com/2014/02/08/deploying-a-2012-2012r2-remote-desktop-services-farm/
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Author Comment

by:nav2567
ID: 41730189
I go to collections>remoteapp programs>published remote app program.  When I click ADD to publish let's say Internet Explorer for an inhouse WEB app link.  I am seeing path of one of my RDS hosts (for ex, \\myrdshost1.mydomain.com\c$) to select iexplore in c:\program files (x86)\internet explorer\iexplorer.exe.

Question, once the app is published, the connection broker should load-balance and direct to open up IE from one of the RD hosts, right?  Is this the way this suppose to work?
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LVL 59

Expert Comment

by:Cliff Galiher
ID: 41730381
As long as you open via the published app, yes. If you manually open RDC (mstsc.exe) then no. The RDC client provides no GUI to specify a connection broker so you effectively bypass the load balancing functionality.
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Author Comment

by:nav2567
ID: 41731454
when I use MSTSC to RDP to a RDS host, I still cannot connect because the connection is redirected - see original screenshot.  When I use MSTSC /Admin, I can connect.   Any idea of what causes it?

Also, on one of the host, after I login as using administrator and I open cmd prompt, I see the "C:\users\temp" is being shown while on another host, I see "c:\users\administrator.mydomain".
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LVL 59

Accepted Solution

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Cliff Galiher earned 2000 total points
ID: 41731483
As I said, don't use mstsc. There are new settings in 2012 that rdweb includes in the .rdp file that cannot be set via the mstsc GUI. That is the new architecture. As to the other behavior, wholly unrelated to the initial question. But profiles are still local so local registry settings and environment variables can cause different behaviors on a per-machine basis,
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