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User opened email with a bad word doc malware or virus in it

Posted on 2016-07-26
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Last Modified: 2016-09-25
It created a bunch of shortcuts and with the original folder names, Hid the original folders and renamed them to a sid The shortcut if you click on it contains the sid folder name in the command line (they tried to create a script that deleted the folder if you clicked on the shortcut but it didnt work on the NAS we have luckily.  The hard part is right clicking each shortcut looking at the sid name and then renaming and unhide the correct folder.  Has anyone had this and is there any kind of tool to put everything back?
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Question by:charles18602
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John Hurst earned 500 total points (awarded by participants)
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Are the files in the folders encrypted?  It looks like the Crypto virus or another kind of virus that affects folders.

Since your NAS is OK (and the contents I assume), isolate this machine immediately, format it, reinstall Windows and recovery the documents from the NAS.
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by:John Hurst
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@ charles18602 - Did you restore from a backup?
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by:John Hurst
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You have the Crypto Virus, right?  Did you restore from backup?
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by:John Hurst
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Have you restored from backup?
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