troubleshooting Question

User opened email with a bad word doc malware or virus in it

Avatar of charles18602
charles18602Flag for United States of America asked on
Anti-Virus AppsMicrosoft Word
4 Comments1 Solution98 ViewsLast Modified:
It created a bunch of shortcuts and with the original folder names, Hid the original folders and renamed them to a sid The shortcut if you click on it contains the sid folder name in the command line (they tried to create a script that deleted the folder if you clicked on the shortcut but it didnt work on the NAS we have luckily.  The hard part is right clicking each shortcut looking at the sid name and then renaming and unhide the correct folder.  Has anyone had this and is there any kind of tool to put everything back?
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