<div>
Which android smartphone? Connect by USB?<br />
<br />
You need to download and install USB driver for that smartphone before you make the connection.
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<div>
Hello Jackie Man,<br />
<br />
thank you for your answer.<br />
<br />
I tried OnePlus One and also Xperia Z3 (connect by USB).<br />
Driver is not possible to install, I tried also <a href="http://support.sonymobile.com/global-en/tools/xperia-companion/" rel="ugc">http://support.sonymobile.com/global-en/tools/xperia-companion/</a>&nbsp;-&gt; but after installation it is not able to start application because of mfplat.dll missing in the windows 10.<br />
This should solve Media Feature Pack -&gt; but it doesnt.<br />
<br />
I found second Media Feature Pack, so I will try to install it also.
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<div>
No need to download Xperia Companion.<br />
<br />
<b>Xperia Z3</b><br />
<br />
<a href="http://dl-developer.sonymobile.com/drivers/Xperia_Z3_driver.zip" rel="ugc">http://dl-developer.sonymobile.com/drivers/Xperia_Z3_driver.zip</a><br />
<br />
<b>OnePlus One</b><br />
<br />
installed the standard Google USB drivers, then the Samsung USB drivers, connected the phone to the PC, went to the device manager and replaced the &quot;unknown ADB device&quot; by &quot;Samsung composite ADB device&quot; driver. After doing that, it recognizes perfectly the phone either in MTP, ADB or Fastboot modes with no issues at all...<br />
<br />
Source: <a href="http://forum.xda-developers.com/oneplus-one/help/windows-10-usb-drivers-oneplus-one-t3171671" rel="ugc">http://forum.xda-developers.com/oneplus-one/help/windows-10-usb-drivers-oneplus-one-t3171671</a><br />
<br />
Google USB Driver<br />
<a href="https://developer.android.com/studio/run/win-usb.html" rel="ugc">https://developer.android.com/studio/run/win-usb.html</a><br />
<br />
Samsung Android USB Driver for Windows<br />
<a href="http://developer.samsung.com/technical-doc/view.do?v=T000000117" rel="ugc">http://developer.samsung.com/technical-doc/view.do?v=T000000117</a>
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<div>
I downloaded also this driver for Z3, but when I tried to install it - win 10 doesn't recognize he device.<br />
<br />
Device manager -&gt; Update driver -&gt; but win10 doesn't accept that driver.
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<div>
It might be caused by Driver Signature Enforcement problem.<br />
<br />
Try the following before you install the driver again:-<br />
<br />
1) Go to start<br />
2) Click &quot;Power&quot;<br />
3) Click &quot;Restart&quot; while holding down the Shift key<br />
4) In the next screen that comes up, click the &quot;Troubleshoot&quot; option<br />
5) Now click &quot;Advanced Options&quot;<br />
6) Click &quot;Startup Settings&quot;<br />
7) On the next screen click &quot;restart&quot;<br />
8) On the next screen hit &quot;7&quot; on your keyboard for &quot;Disable Driver Signature Enforcement&quot;<br />
<br />
Source: <a href="http://forum.xda-developers.com/z3/help/windows-10-recognizing-device-t3173667" rel="ugc">http://forum.xda-developers.com/z3/help/windows-10-recognizing-device-t3173667</a>
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<div>
Windows 10 N version? Home or pro?<br />
What are the Windows 10 N and KN Editions?<br />
<a href="http://winsupersite.com/windows-10/what-are-windows-10-n-and-kn-editions" rel="ugc">http://winsupersite.com/windows-10/what-are-windows-10-n-and-kn-editions</a><br />
you may need to sync them<br />
Windows Mobile Device <b>Sync Center</b> is still there in Windows 10 &gt;&nbsp;click Control Panel all)<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/07_w31/1108605/Sync-Center.JPG" target="_blank" title="Sync Center (121 KB)"><img alt="Sync Center" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2016/07_w31/800_1108605/Sync-Center.JPG" /></a>You can also download<br />
The Media Feature Pack for N and KN versions of Windows 10 will install Media Player and related technologies on a computer running Windows 10 N or Windows 10 KN editions.<br />
<a href="https://www.microsoft.com/en-au/download/details.aspx?id=48231" rel="ugc">https://www.microsoft.com/en-au/download/details.aspx?id=48231</a>
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Sync-Center.JPG

<div>
Android phone do NOT make use of the Sync Center.
</div>


<div>
I agree with Jackie. Sync Center is for offline files.<br />
<br />
I will try what Jackie wrote before - and we will see. Thanks
</div>


<div>
Where does you say Android Zuno you states Mobile Phone vs. Win 10 N<br />
I have a mobile phone that is not Android?<br />
It's just a simple LG and I copied the registry keys from my windows 7 so that I &nbsp;could use the software &quot;&nbsp;Join Me &quot;&nbsp; that gave me access to my Mobile phone files ( connect to it) <br />
It works fine in my windows 10.<br />
Just for my knowledge which model mobile phone?<br />
Thanks.
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<div>
@Merete<br />
<br />
I tried OnePlus One and also Xperia Z3 (connect by USB).<br />
<br />
You are answering a question in Android zone.
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<div>
I've requested that this question be closed as follows:<br />
<br />
Accepted answer: 0 points for ZUNO's comment <a href="#a41736987" rel="ugc">#a41736987</a><br />
<br />
for the following reason:<br />
<br />
these two KB's needs to be installed, after that your device will be recognized and driver will be automatically installed.
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<div>
Zuno If you look at my comment <a href="https:#a41730789" rel="ugc">https:#a41730789</a><br />
&nbsp;I wrote&gt;you can also download<br />
The Media Feature Pack for N and KN versions of Windows 10 will install Media Player and related technologies on a computer running Windows 10 N or Windows 10 KN editions.<br />
<a href="https://www.microsoft.com/en-au/download/details.aspx?id=48231" rel="ugc">https://www.microsoft.com/en-au/download/details.aspx?id=48231</a><br />
<br />
Looking at your comment &nbsp;<a href="#a41736987" rel="ugc">#a41736987</a> &nbsp;those KB URL you posted,<br />
&nbsp;point to exactly the same Media Feature Pack for N and KN versions of Windows 10<br />
So based on that my comment is the solution as you said installing this your device will be recognized and driver will be automatically installed.<br />
<br />
It needs to be the latest version those KB you posted &nbsp;49919&gt;Date Published:11/9/2015 <br />
48231 is the latest<br />
Date Published:<br />
31/03/2016<br />
<a href="https://www.microsoft.com/en-au/download/details.aspx?id=48231" rel="ugc">https://www.microsoft.com/en-au/download/details.aspx?id=48231</a>
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<div>
Merete - when you check my first comment - that KB I had already installed. So you recommended me installed the same KB which I already had.<br />
<br />
I needed to istall another one - KB3099229 <a href="https://www.microsoft.com/en-us/download/details.aspx?id=49919" rel="ugc">https://www.microsoft.com/en-us/download/details.aspx?id=49919</a><br />
<br />
So you didn't solve this issue, I found this answer yourself.
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<div>
<div class="content wysiwyg-content">
Hello,<br />
<br />
I would like to ask you how to solve this issue with Windows 10 N. I have two computers. On both is Win 10 N (one upgraded and another one is new installation).<br />
<br />
I am not able connect phone to computer.<br />
<br />
I found this pack: <a href="https://www.microsoft.com/en-us/download/details.aspx?id=48231" rel="ugc">https://www.microsoft.com/en-us/download/details.aspx?id=48231</a><br />
But this doesn't help me anyway. I downloaded also driver for the phone, but still the same problem. Any idea how I can fix this?<br />
<br />
Thanks
</div>
</div>


Hello,

I would like to ask you how to solve this issue with Windows 10 N. I have two computers. On both is Win 10 N (one upgraded and another one is new installation).

I am not able connect phone to computer.

I found this pack: https://www.microsoft.com/en-us/download/details.aspx?id=48231
But this doesn't help me anyway. I downloaded also driver for the phone, but still the same problem. Any idea how I can fix this?

Thanks

Mobile Phone vs. Win 10 N

A cellular phone (also known as a mobile phone, cell phone, hand phone, or simply a phone) is a telephone that can make and receive telephone calls over a radio link while moving around a wide geographic area by connecting to a cellular network provided by a mobile phone operator, allowing access to the public telephone network. Mobile phones that offer services such as text messaging, email, Internet access, business applications, gaming, photography and more general computing capabilities are referred to as smartphones.

Cell Phones

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.

Smartphones

Android is a mobile operating system developed by Google, based on the Linux kernel and designed primarily for touchscreen mobile devices such as smartphones and tablets. Android's user interface is based on direct manipulation, using touch gestures that loosely correspond to real-world actions, such as swiping, tapping and pinching, to manipulate on-screen objects, along with a virtual keyboard for text input. In addition to touchscreen devices, variants of Android are also used on notebooks, game consoles, digital cameras, televisions, automobiles and other electronics. Applications are usually developed in Java programming language using the Android software development kit (SDK), but other development environments are also available, including Delphi, Ruby and Visual Studio (using C++).

Android

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.