?
Solved

Mails are in queue suddenly not sending out are not working Exchange 2013

Posted on 2016-07-27
4
Medium Priority
?
49 Views
Last Modified: 2016-08-01
we have 2 Exchange 2013 servers which are DAG enabled and CU 10 updated

suddenly mails are not getting out of both the servers

both servers are able to browse internet
both servers are able to talk to each other
servers and services are restarted
ISP internet restarted as well

still mails are pending at the queue
0
Comment
Question by:Joe Frixon
  • 2
4 Comments
 
LVL 2

Assisted Solution

by:Warwick Reiman
Warwick Reiman earned 1000 total points
ID: 41731070
Any Logs? is this an active//active dag with DAC? I had this issue the other day with a corrupted database and had to rebuilt it which cause mail to stop routing. Check to make sure edge transport is also working correctly.
1
 
LVL 33

Assisted Solution

by:Scott C
Scott C earned 1000 total points
ID: 41731117
Stop and restart the Transport Service to see if that gets things moving.

If it doesn't, the next question is "What recently changed?".

Something has to have changed.   A working Exchange server does not simply stop sending emails.

Are you able to receive emails?

Is your Cert still valid?

SMTP relay?  Check for any blacklisting.
1
 

Accepted Solution

by:
Joe Frixon earned 0 total points
ID: 41731276
the issue was at the ISP end. not sure what was the issue as internet was working for everyone in the office even on these two servers but still the mails were not going out.

however when the issue was reported to ISP and then after an hour it started working.

I presume the issue to be with DNS forwarding.

Thanks for all the support
0
 

Author Closing Comment

by:Joe Frixon
ID: 41737188
the issue is beyond the local issue it was at the ISP end
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

In a Cross Forest, the steps to migrate users are quite complicated and even in the official articles of Technet there is no clear recommendation on which approach to take .. From an experience, I mention and simplify which way to go and how to use …
Microsoft has decided to launch the Exchange Server 2019 this year for its on-premise users. What’s new now Microsoft is going to serve its users? How good is it going to be on the current Exchange Server 2016? This blog is going to answer all queri…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
In this video I will demonstrate how to set up Nine, which I now consider the best alternative email app to Touchdown.

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question