Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Mails are in queue suddenly not sending out are not working Exchange 2013

Posted on 2016-07-27
4
22 Views
Last Modified: 2016-08-01
we have 2 Exchange 2013 servers which are DAG enabled and CU 10 updated

suddenly mails are not getting out of both the servers

both servers are able to browse internet
both servers are able to talk to each other
servers and services are restarted
ISP internet restarted as well

still mails are pending at the queue
0
Comment
Question by:Joe Frixon
  • 2
4 Comments
 
LVL 1

Assisted Solution

by:Warwick Reiman
Warwick Reiman earned 250 total points
ID: 41731070
Any Logs? is this an active//active dag with DAC? I had this issue the other day with a corrupted database and had to rebuilt it which cause mail to stop routing. Check to make sure edge transport is also working correctly.
1
 
LVL 30

Assisted Solution

by:Scott C
Scott C earned 250 total points
ID: 41731117
Stop and restart the Transport Service to see if that gets things moving.

If it doesn't, the next question is "What recently changed?".

Something has to have changed.   A working Exchange server does not simply stop sending emails.

Are you able to receive emails?

Is your Cert still valid?

SMTP relay?  Check for any blacklisting.
1
 

Accepted Solution

by:
Joe Frixon earned 0 total points
ID: 41731276
the issue was at the ISP end. not sure what was the issue as internet was working for everyone in the office even on these two servers but still the mails were not going out.

however when the issue was reported to ISP and then after an hour it started working.

I presume the issue to be with DNS forwarding.

Thanks for all the support
0
 

Author Closing Comment

by:Joe Frixon
ID: 41737188
the issue is beyond the local issue it was at the ISP end
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question