asked on outlook, printers, email to print function
I am having outlook on my machine
I have a HP Officejet Pro X476dw which as an email to print function. The function worked fine with my HP laptop but now I have the Dell and I got this message the first time I tried to use the function
Delivery has failed to these recipients or distribution lists:
ubo56789084@hpeprint.com
Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.
email to print option works fine from yahoo or gmail but having problems only with outlook
Generating server: smt@domain.com
ubo56789084@hpeprint.com
#< #5.7.1 smtp; 550 5.7.1 Command rejected> #SMTP#
what could be the issue
I have a HP Officejet Pro X476dw which as an email to print function. The function worked fine with my HP laptop but now I have the Dell and I got this message the first time I tried to use the function
Delivery has failed to these recipients or distribution lists:
ubo56789084@hpeprint.com
Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.
email to print option works fine from yahoo or gmail but having problems only with outlook
Generating server: smt@domain.com
ubo56789084@hpeprint.com
#< #5.7.1 smtp; 550 5.7.1 Command rejected> #SMTP#
what could be the issue
Printers and ScannersHardwareWindows 7OutlookDell
Last Comment
Jackie Man
My wild guess is that you have setup your exchange account as an IMAP mailbox in your old HP notebook and you have setup your exchange account as an exchange mailbox in your new DELL notebook.
ASKER
so how it should be corrected, we have set up all accounts as exchange mailbox, he just changed the laptop
It is a known issue of HP ePrint with Exchange server.
Do you still have access to the old HP notebook?
Do you still have access to the old HP notebook?
ASKER
I have to check with user, but how hp notebook is working and dell not
I followed some posts on internet, it says to change SPF record, but I should not because earlier hp notebook was working fine, the new dell laptop has problems
I followed some posts on internet, it says to change SPF record, but I should not because earlier hp notebook was working fine, the new dell laptop has problems
ASKER
ubo467ops9584@hpeprint.com
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