outlook, printers, email to print function

I am having outlook on my machine

I have a HP Officejet Pro X476dw which as an email to print function. The function worked fine with my HP laptop but now I have the Dell and I got this message the first time I tried to use the function

Delivery has failed to these recipients or distribution lists:

 Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

email to print option works fine from yahoo or gmail but having problems only with outlook
Generating server: smt@domain.com

 #< #5.7.1 smtp; 550 5.7.1 Command rejected> #SMTP#

what could be the issue
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jackie ManIT ManagerCommented:
My wild guess is that you have setup your exchange account as an IMAP mailbox in your old HP notebook and you have setup your exchange account as an exchange mailbox in your new DELL notebook.
pramod1Author Commented:
so how it should be corrected, we have set up all accounts as exchange mailbox, he just changed the laptop
Jackie ManIT ManagerCommented:
It is a known issue of HP ePrint with Exchange server.

Do you still have access to the old HP notebook?
Are You Protected from Q3's Internet Threats?

Every quarter, WatchGuard's Threat Lab releases a security report that analyzes the top threat trends impacting companies around the world. For Q3, we saw that 6.8% of the top 100K websites use insecure SSL protocols. Read the full report to start protecting your business today!

pramod1Author Commented:
I have to check with user, but how hp notebook is working and dell not

I followed some posts on internet, it says to change SPF record, but I should not because earlier hp notebook was working fine, the new dell laptop has problems
pramod1Author Commented:
ubo467ops9584@hpeprint.com I checked the mx records, it look sthat mail servers of hp are rejecting our domain, can it be one reason
Jackie ManIT ManagerCommented:
My findings tell that what type of email accounts are important too and Exchange account normally have a problem.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.