wball1217
asked on
Office 365
Office 365
Problems connect to Outlook 2013 and Skype when not on VPN. Some users cannot connect to their Outlook when they are not on the Domain. Most user can connect to Outlook & Skype while the are home and do not need to connect thru the VPN But some users can only connect when they are on the VPN.
The O365 portal works. Any ideas?
Windows 7 & 10.
On Windows Domain
Office 2013
Problems connect to Outlook 2013 and Skype when not on VPN. Some users cannot connect to their Outlook when they are not on the Domain. Most user can connect to Outlook & Skype while the are home and do not need to connect thru the VPN But some users can only connect when they are on the VPN.
The O365 portal works. Any ideas?
Windows 7 & 10.
On Windows Domain
Office 2013
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ASKER
How do you get the Server name? I ran the tool but I cannot figure out what is the server name....
ASKER
I don't know how to read the log
Do these users have Outlook with https: connection to the Exchange server? So then they must connect to the office to use Outlook.