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  • Status: Solved
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Very large /Versions Folder on User's Exchange 2013 Mailbox

Hi All

I have a client that is running Exchange 2013.

We have noticed that there is once user with a very large /Version folder in his Recoverable Items Folder Scope.

What is the /Versions folder and how do I go about clearing it?
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e-itregister
Asked:
e-itregister
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1 Solution
 
Wayne88Commented:
"The Recoverable Items folder (known in earlier versions of Exchange as the dumpster) exists to protect from accidental or malicious deletions and to facilitate discovery efforts commonly undertaken before or during litigation or investigations."

Please read the "Clean up or delete items from the Recoverable Items folder" article on Technet on how to clean up a user's Recoverable Items folder and understand the dependencies prior to deleting this item.
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e-itregisterAuthor Commented:
Hi Wayne

I have tried these.

This does not have any effect on the /Versions folder at all.
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David Johnson, CD, MVPOwnerCommented:
the user is on litigation hold or in-place hold

Versions   If In-Place Hold or Litigation Hold is enabled, this subfolder contains the original and modified copies of the deleted items. This folder isn't visible to end users.
https://technet.microsoft.com/en-us/library/ee364755(v=exchg.160).aspx
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e-itregisterAuthor Commented:
Hi David

I can confirm that the user is not on hold. It is not a visible folder yes.
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e-itregisterAuthor Commented:
Apologies. Litigation hold was indeed enabled and it seems that it is not the same as "In-Place Hold".

I have disabled and will allow the few hours and check again.

Strange thing is that the /Versions folder reports 630GB but the disk size where the store is on is only 300GB in total.
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David Johnson, CD, MVPOwnerCommented:
Litigatin hold or inplace hold selected ID: 41732554 confirmed by asker ID: 41733329
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