Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Surface Pro 4 Desktop Problem

Posted on 2016-07-27
6
Medium Priority
?
83 Views
Last Modified: 2016-07-27
Have a new Surface Pro 4. Added to domain and all programs installed without incident. But now when I try to access anything new on the desktop there is no response. All the Windows icons are there (Power, Apps, etc) but if I right click to create a new document nothing happens. I can go to file explorer and create/delete files and short cuts normally on the desktop from there but not from the desktop itself. My goolge-fu must be weak as it discovered nothing about this problem. All Win 10 updates have been installed. The user is waiting for his new Surface Pro but I can't release it like this!
0
Comment
Question by:Buckeroo_Banzai
  • 3
  • 3
6 Comments
 
LVL 13

Expert Comment

by:Rizzle
ID: 41731883
Try opening an admin CMD and running gpupdate /force , reboot the machine and try it again!
0
 

Author Comment

by:Buckeroo_Banzai
ID: 41731902
Roshan Ejaz - Applied gpupdate to no effect. I logged on a domain admin and everything works normally so it is just something wrong with the profile of this user. I'd rather discover what the problem is before just wiping the profile and stating again. I tried changing the size of text. apps and others items to 100% but the only thing it did was make my wallpaper oversized and now I cannot revert to normal size. Very strange.
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 41731912
Have you tried changing the theme with the user logged in to see if that makes a difference?

Maybe something is corrupt in the users profile that's causing the desktop issue.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Buckeroo_Banzai
ID: 41731915
Yes, changed the theme but it did not help. Definitely a problem somewhere in the profile.
0
 
LVL 13

Accepted Solution

by:
Rizzle earned 2000 total points
ID: 41731921
It'll probably be quicker to nuke the users profile then try and resolve this issue :(

Sometimes it isn't worth the battle
0
 

Author Comment

by:Buckeroo_Banzai
ID: 41731930
Agreed. Going to delete and add him again. Thanks for the advice.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A small collection of useful tips and tricks for Windows 10 users that I decided to write as a result of recent questions that were asked and answered at Experts Exchange. Two short video tutorials included. Enjoy..
In this post we will be converting StringData saved within a text file into a hash table. This can be further used in a PowerShell script for replacing settings that are dynamic in nature from environment to environment.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question