troubleshooting Question

Surface Pro 4 Desktop Problem

Avatar of Buckeroo_Banzai
Buckeroo_BanzaiFlag for United States of America asked on
Windows OSTablets
6 Comments1 Solution139 ViewsLast Modified:
Have a new Surface Pro 4. Added to domain and all programs installed without incident. But now when I try to access anything new on the desktop there is no response. All the Windows icons are there (Power, Apps, etc) but if I right click to create a new document nothing happens. I can go to file explorer and create/delete files and short cuts normally on the desktop from there but not from the desktop itself. My goolge-fu must be weak as it discovered nothing about this problem. All Win 10 updates have been installed. The user is waiting for his new Surface Pro but I can't release it like this!
REITSenior Cloud and Infrastructure Engineer

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