Solved

Laptop won't start

Posted on 2016-07-27
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Last Modified: 2016-07-28
Hi Experts

I have a 17" Toshiba Laptop Satellite Pro L670-035 and was doing a factory restore.

I inserted CD 2 of 3 and left. When I returned the laptop was off. When I press the power button the power LED goes on and immediately off.

What could it be? What can I try? How can I troubleshoot?
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Question by:APD_Toronto
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11 Comments
 
LVL 15

Accepted Solution

by:
LockDown32 earned 250 total points
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Try taking the battery out. Unplug the AC adapter from both the wall and the laptop. Clean the battery contacts. Hold the power button down for 30 seconds and release. Put the battery back in and try powering up from just the battery. Then plug in the AC Adapter.
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Assisted Solution

by:John Hurst
John Hurst earned 125 total points
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In addition to the above, is AC working? Did you run the battery right down?
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LVL 46

Assisted Solution

by:noxcho
noxcho earned 125 total points
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Is the battery charged at all?
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Author Comment

by:APD_Toronto
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It should be charged, but it's plugged too

Il try the above
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Expert Comment

by:John Hurst
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After you try the steps in the first post above, check the battery as it should not have shut down as you described.
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Author Comment

by:APD_Toronto
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Its alive!

The above steps worked.  What does that mean?
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Expert Comment

by:John Hurst
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I am not sure what it means because we don't know why it shut down. What was the state of the battery when you got it going.
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Author Comment

by:APD_Toronto
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The battery should have been at least 80% if not 100%
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Expert Comment

by:noxcho
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Could it be that the battery was empty and then charged after your attempts?
I have seen this on laptops with drained battery.
On PCs such behavior could be seen if BIOS is not working properly.
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Expert Comment

by:John Hurst
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Thanks. I am glad you go your laptop going (good post above by Lockdown).
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Expert Comment

by:LockDown32
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You might never know why it happened. Computers can be temperamental :) Fix the problem and keep moving forward......
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