[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Citrix Profiler - Compacting target files into a container file failed error message.

Posted on 2016-07-27
4
Medium Priority
?
72 Views
Last Modified: 2016-07-31
Heyas,

I have been getting this error message when trying to profile an app via the Citrix Profiler v6.7, Windows Server 2008 R2.

My troubleshooting at this point:

- App to big -> only 110 MB
- Insufficient disk space -> not true 72GB spare.
- Permissions issues -> I have administrator privileges and reset the privileges on the target folder.
- Files in temporary files -> cleaned them
- Sharing violations => no VirusScan on profiler

What other troubleshooting techniques can I try?

Any assistance is appreciated.

Thank you.
0
Comment
Question by:Zack
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 9

Accepted Solution

by:
James Rankin earned 2000 total points
ID: 41732526
This error message typically occurs when the profiler can't pack things up to the CAB file. There are many different reasons - permissions, language-specific files, file locks, etc.

Unfortunately though Citrix Streaming Profiler is an unsupported technology and there is no longer any work being done on it. Which makes it perfectly possible that the error you are seeing may be a bug which will now never be fixed. Have you considered using App-V instead?

I can't remember whether the Streaming Profiler has any logs or debugging modes, but that would be a good place to start if possible to get a detailed error message which may point to where the issue is being encountered.
0
 

Author Comment

by:Zack
ID: 41732808
Hi James,

Found this link to enable debugging the streaming profiler http://support.citrix.com/article/CTX112472

Any there any resources you can recommend to help interpret the output of the debugger?

Thank you.
0
 
LVL 9

Expert Comment

by:James Rankin
ID: 41732816
If it outputs to a text file, maybe post it up and we can see if there's anything pertinent there?
0
 

Author Closing Comment

by:Zack
ID: 41736889
Hi James,

After much troubleshooting, I found restarting the Citrix Profiler server, resolved the issue. Turn on turn off.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question