Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 78
  • Last Modified:

Citrix Profiler - Compacting target files into a container file failed error message.

Heyas,

I have been getting this error message when trying to profile an app via the Citrix Profiler v6.7, Windows Server 2008 R2.

My troubleshooting at this point:

- App to big -> only 110 MB
- Insufficient disk space -> not true 72GB spare.
- Permissions issues -> I have administrator privileges and reset the privileges on the target folder.
- Files in temporary files -> cleaned them
- Sharing violations => no VirusScan on profiler

What other troubleshooting techniques can I try?

Any assistance is appreciated.

Thank you.
0
Zack
Asked:
Zack
  • 2
  • 2
1 Solution
 
James RankinCommented:
This error message typically occurs when the profiler can't pack things up to the CAB file. There are many different reasons - permissions, language-specific files, file locks, etc.

Unfortunately though Citrix Streaming Profiler is an unsupported technology and there is no longer any work being done on it. Which makes it perfectly possible that the error you are seeing may be a bug which will now never be fixed. Have you considered using App-V instead?

I can't remember whether the Streaming Profiler has any logs or debugging modes, but that would be a good place to start if possible to get a detailed error message which may point to where the issue is being encountered.
0
 
ZackGeneral IT Goto GuyAuthor Commented:
Hi James,

Found this link to enable debugging the streaming profiler http://support.citrix.com/article/CTX112472

Any there any resources you can recommend to help interpret the output of the debugger?

Thank you.
0
 
James RankinCommented:
If it outputs to a text file, maybe post it up and we can see if there's anything pertinent there?
0
 
ZackGeneral IT Goto GuyAuthor Commented:
Hi James,

After much troubleshooting, I found restarting the Citrix Profiler server, resolved the issue. Turn on turn off.
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now