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Outlook 2016 Deleivery Reciept asks to be saved after opening it

Posted on 2016-07-28
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Last Modified: 2016-08-25
Weird issue.

Outlook 2016 (using Office 365 E3). Every time I open a delievery receipt to view it, then close it, Outlook asks me if I want to save it! Haven't made any changes to it. any one seen this?

example:
1.JPG2.JPG3.JPG
Thanks
Mark
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Question by:Mark Galvin
2 Comments
 
LVL 11

Accepted Solution

by:
Clark Kent earned 2000 total points
ID: 41734569
Hello,
Please try the following steps:
1. Go to FILE -> Options.
2. Choose Mail from the Outlook Options menu and go down to the Tracking area.
3. Check "Automatically update original sent item with receipt information"

Hopefully  this will help.
Thanks & Regards,
Clark Kent
0
 
LVL 13

Author Comment

by:Mark Galvin
ID: 41762154
Hi Clark

Sorry about the delay.

I have checked and that option is already checked.

Thanks
Mark
0

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