My OS is win 10 pro 64 bit and I have the above printer for a few years now. The cartridge was depleted and I replaced them with original ones ordered from Quill. But after replacing I still get the same error that the cartridges are depleted and asking me to replace them.
I removed the power cables, replaced it and also unplugged the usb cable and replugged it in. Then I switched back the printer to on, but I still get the same error on the printer, and as well as on my pc, like the attached.
Hope the experts can please suggest a solution to this, thank u.