Crystal Reports with Yardi error 800a004b

After a new T1 line was implemented a user could no longer print a report in a system linked to crystal reports. Everyone else still can. The program is called Yardi Voyager. Here is the error message:

objCrystal600822323 error '800a004b'
Path/File access error
/65303forestcity/system/Crystal.vbs, line 217

Everything else is working fine. We tried restarting the PC and clear browsing history. I might try doing a Windows System Restore Point but I don't what kind of repercussions that will give me or if that will even work at all. Any ideas?
07-28-2016b.png
LVL 1
Josh AldanaAsked:
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vastoCommented:
Check what is the path in Crystal.vbs, on line 21 and then check if the user has access or permissions to this path
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Josh AldanaAuthor Commented:
I will have the developer check this out with your recommendation.
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