troubleshooting Question

Windows couldn't connect to the Group Policy service - Windows 10

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OAC TechnologyFlag for United States of America asked on
Windows 10
2 Comments2 Solutions172 ViewsLast Modified:
A Windows 10 user encounters the following message when logging into his computer:

"Windows couldn't connect to the Group Policy Client service. Please consult your system administrator."

I have performed the following to resolve:

1. Open regedit
2. Navigate to key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOST
3. Create multi-string value named GPSvcGroup and assign it value GPSvc
4. Create a key (a folder) and name it GPSvcGroup
5. Open the newly-created GPSvcGroup folder and create 2 DWORD values:
     First called AuthenticationCapabilities with a value of 0x00003020 (or 12320 in decimal)
     Second is called CoInitializeSecurityParam with a value of 1
6. Reboot


and

performed a full system malware scan, disjoined/rejoined the domain, recreated the user's profile and completed sfc /scannow on the affected computer.

The issue persists. Please advise.
ASKER CERTIFIED SOLUTION
Don
Network Administrator

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