Windows 10 computer gets stuck at the boot (startup stuck on spinning circle)
I have been using Windows 10 since day 1 and haven't had any problems. Recently, whenever the computer reboots, it gets stuck on the black screen with the Windows flag and the spinning circle freezes. I power down the computer, and try again and it try to repair but it also freezes. I have to power cycle the computer about 10-15 time until I get lucky and it boots successfully. I use the computer for a week or two without issues then when its time to reboot, I have to go through the same process over and over. I have booted up with all the USB's unplugged, I have ran a memory scan and a chkdsk. What else can I try before I reinstall the OS?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Please keep us posted.
There's no indication that any comment was worth anything more than others for the progress. There wasn't even any feedback about progress. The suggested point division has no reasoning to me.
The author needs to continue or close this or it should be deleted.
The author needs to continue or close this or it should be deleted.
ASKER
I apologize for the delay. I have some free time today and just disabled the fast startup as McKnife suggested. I shutdown and restarted the computer approximately 5 times and the computer booted up successfully every time. Is it just a matter of leaving it this way or is there something else I need to do to determine why fast startup is not working?
ASKER
ok, false alarm. I had to reboot the computer and experienced the same issue. " stuck on the black screen with the Windows flag and the spinning circle freezes"
SInce this was a Windows 7 to Windows 10 upgrade, I decided to do a fresh installation of Windows 10 on a brand new Samsung SSD. The OS went through the installation process and once it was ready to boot up for the first time, got the same issue. Going to check if there is a newer bios.
SInce this was a Windows 7 to Windows 10 upgrade, I decided to do a fresh installation of Windows 10 on a brand new Samsung SSD. The OS went through the installation process and once it was ready to boot up for the first time, got the same issue. Going to check if there is a newer bios.
ASKER
I have updated the existing bios from 2014 to the latest bios 7/28/2016. for now, the computer boots up successfully using the HDD. If no more freezing after rebooting a few more times, I think I will clone the OS from the HDD to the SSD.
that seems a good way to proceed
ASKER
ok, so after updating the BIOS, installing an SSD and cloning the existing drive, computer still hangs when turning on or booting up.
then it looks like your motherboard has problems, since you have the same problem after a fresh install
btw - did you install all drivers for it ?
updating drivers can help
otherwise - since the problem sems to be recent - try a system restore to a date it was ok
btw - did you install all drivers for it ?
updating drivers can help
otherwise - since the problem sems to be recent - try a system restore to a date it was ok
ASKER
if a fresh install doesnt resolve the issue, i highly doubt a system restore will resolve the issue. Once the computer boots up, it works fine for weeks, until it is time to reboot. If it were a motherboard issue, i think i would have major issues. Now that i am working on the SSD, this thing is fast. everything works flawlessly up until it is time to reboot.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER