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Recommended free and paid CRM apps

Hi,

We have been bombarded with all types of CRM products free and paid and want to make a right decision. Which are the free CRM apps mostly used out ther in the market and which paid CRM apps is also mostly used out there in the market.

Please advice on the CRM free or paid that would be most easy to learn.

Thank you in advance.

Brian Pringle

Do you want an in-house solution that you have to install and maintain or do you want one that is cloud-based so that you can access it from anywhere and not have to worry about maintenance?

jana

ASKER

Good question. Though in-house sound good, can we use an existing CRM (free if possible) to use it in our servers?

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Brian Pringle

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jana

ASKER

Thanx for te info. Your question if we wanted "in-house" made us decide that we would like to have the CRM in our server so the data can stay in our side.

Does EPESI and sugarCRM offer this? (read your link but didn't find this point)

Also on our colleagues told us about bitrix24 and another that didn't quite remember the name, an open source called something like squirrel help desk.

Please advise

Brian Pringle

I haven't ever used those, but a former customer told me about squirrel. According to him, you can get add on modules to extend its features, but I haven't seen it in action.

The other two I listed can be housed completely on your servers.

jana

ASKER

Do you have the link for squirrel?

Brian Pringle

I think this is the one that they were using.

http://www.squirrelcrm.com/

jana

ASKER

Thanx