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Recommended free and paid CRM apps

Posted on 2016-07-29
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Last Modified: 2016-08-01
Hi,

We have been bombarded with all types of CRM products free and paid and want to make a right decision.  Which are the free CRM apps mostly used out ther in the market and which paid CRM apps is also mostly used out there in the market.

Please advice on the CRM free or paid that would be most easy to learn.

Thank you in advance.
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Question by:rayluvs
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8 Comments
 
LVL 16

Expert Comment

by:Brian Pringle
ID: 41734847
Do you want an in-house solution that you have to install and maintain or do you want one that is cloud-based so that you can access it from anywhere and not have to worry about maintenance?
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Author Comment

by:rayluvs
ID: 41734971
Good question.  Though in-house sound good, can we use an existing CRM (free if possible) to use it in our servers?
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LVL 16

Accepted Solution

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Brian Pringle earned 500 total points
ID: 41735022
There are many out there, but some of them allow you to build your own server and host it at no charge and then move to their hosted service when your needs change.  

Check out EPESI (http://epe.si/) and Sugar Community Edition (http://www.sugarcrm.com/download)
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Author Comment

by:rayluvs
ID: 41735410
Thanx for te info.  Your question if we wanted  "in-house" made us decide that we would like to have the CRM in our server so the data can stay in our side.

Does EPESI and sugarCRM offer this? (read your link but didn't find this point)

Also on our colleagues told us about bitrix24 and another that didn't quite remember the name, an open source called something like squirrel help desk.

Please advise
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LVL 16

Expert Comment

by:Brian Pringle
ID: 41735435
I haven't ever used those, but a former customer told me about squirrel.  According to him, you can get add on modules to extend its features, but I haven't seen it in action.

The other two I listed can be housed completely on your servers.
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Author Comment

by:rayluvs
ID: 41736185
Do you have the link for squirrel?
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LVL 16

Expert Comment

by:Brian Pringle
ID: 41737382
I think this is the one that they were using.

http://www.squirrelcrm.com/
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Author Comment

by:rayluvs
ID: 41737519
Thanx
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