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Recommended free and paid CRM apps

Hi,

We have been bombarded with all types of CRM products free and paid and want to make a right decision.  Which are the free CRM apps mostly used out ther in the market and which paid CRM apps is also mostly used out there in the market.

Please advice on the CRM free or paid that would be most easy to learn.

Thank you in advance.
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rayluvs
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rayluvs
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1 Solution
 
Brian PringleSystems Analyst II, SCM, ERPCommented:
Do you want an in-house solution that you have to install and maintain or do you want one that is cloud-based so that you can access it from anywhere and not have to worry about maintenance?
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rayluvsAuthor Commented:
Good question.  Though in-house sound good, can we use an existing CRM (free if possible) to use it in our servers?
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Brian PringleSystems Analyst II, SCM, ERPCommented:
There are many out there, but some of them allow you to build your own server and host it at no charge and then move to their hosted service when your needs change.  

Check out EPESI (http://epe.si/) and Sugar Community Edition (http://www.sugarcrm.com/download)
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rayluvsAuthor Commented:
Thanx for te info.  Your question if we wanted  "in-house" made us decide that we would like to have the CRM in our server so the data can stay in our side.

Does EPESI and sugarCRM offer this? (read your link but didn't find this point)

Also on our colleagues told us about bitrix24 and another that didn't quite remember the name, an open source called something like squirrel help desk.

Please advise
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Brian PringleSystems Analyst II, SCM, ERPCommented:
I haven't ever used those, but a former customer told me about squirrel.  According to him, you can get add on modules to extend its features, but I haven't seen it in action.

The other two I listed can be housed completely on your servers.
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rayluvsAuthor Commented:
Do you have the link for squirrel?
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Brian PringleSystems Analyst II, SCM, ERPCommented:
I think this is the one that they were using.

http://www.squirrelcrm.com/
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rayluvsAuthor Commented:
Thanx
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