This question is two parts: 1-existing email that I cannot set the user up for a logon to a networked workstation, and 2-Group email or something that allows many users to receive emails sent to that one email address.
We currently have an email account called Information@contuso.com that I thought was a kind of a group email, meaning we all get the email when anyone sends an email to that email address. I found out today that is not the case, the reason we all get a "reply" is because the SMTP header was programmed to put all our email addresses in to the reply field when a recipient hit's reply.
1-In this portion of the issue, the problem is I cannot "manage" all the old email for "information". I cannot set up a "user" on our SBS 2008 for that "information" user and therefore cannot set up a computer with that logon for managing the .ost file. When I go to Active Directory Users and Groups, I don't see a user named "information". So, I try to set up a new user with that name and oddly, SBS tells me I can't do that because the user already exists??? The name does not appear in the Users and Groups with all our other users names, but apparently it is a user?
2-How do I get up an email address that arrives in all our inboxes? Is that a "Group" email or how is that managed in Exchange 2007?
SBS 2008, Exchange 2007 and all network logon users are using .ost files on Win7Pro machines running Outlook 2007.