jwc1972
asked on
Avaya IP Office time Profiles
Hi,
We run an Avaya Ip Office 500, with 10 Avaya agents these people answer 5 hunt groups, these hunt groups run under the time profile
from the Avaya
Time Profile Mon - Fri 08:00 to 18:00
We have now started to work on Saturday, New Saturday profile Sat 10:00 to 16:00. The question how do I get our 5 hunt groups to look at the Saturday profile ?
regards,
We run an Avaya Ip Office 500, with 10 Avaya agents these people answer 5 hunt groups, these hunt groups run under the time profile
from the Avaya
Time Profile Mon - Fri 08:00 to 18:00
We have now started to work on Saturday, New Saturday profile Sat 10:00 to 16:00. The question how do I get our 5 hunt groups to look at the Saturday profile ?
regards,
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