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Win-10 Freeze on Boot

Posted on 2016-07-30
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Last Modified: 2016-08-22
The system was installed with Windows-8.1.

A recent upgrade to Win-10 causes it to freeze at boot, right when the spinning circle appears. The spinning circle actually spins for 1 second.

Only option is to cold boot and hope it doesn't happen again, which usually it doesn't do; on second cold boot, it boots fine and everything seems fine.

The freeze always happens if a warm reboot is performed, by going to Start Menu and pressing "Reboot/Restart".

So, basically, on second cold boot, it always starts up fine.

The motherboard is a Supermicro X9SRL-F.
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Question by:madorian
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by:John Hurst
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Get it to start, Win+R MSCONFIG, Boot tab, Set for Safe Mode, restart and come up in safe mode.

Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete.

Win+R, MSCONFIG, Boot Tab, remove Safe Mode, restart and test

Any change?
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by:David Johnson, CD, MVP
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if you bring up resource manager  (taskmanager/performance/resource manager) what is your disk queue, cpu utilization and so forth.
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by:nobus
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by:McKnife
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Agree with nobus. Sounds clearly like a problem doing fast startup.
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by:madorian
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It has nothing to do with fast startup, because fast startup has no effect on a restart. Also, I have disabled fast startup;)
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by:madorian
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I've enabled startup log and I see alot of messages relating to the network debug adapter.
ntbtlog.txt
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by:madorian
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David Johnson,

Here's the resource manager

Nothing really there.
Skjermdump-fra-2016-08-02-18-54-44.png
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by:madorian
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John Hearst,

I have run sfc and it's just the same after I've done that. See attached output
CBS.log
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John Hurst earned 166 total points (awarded by participants)
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At this point, consider running a Windows 10 Repair Install.  Go to:

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even though you are running Windows 10), allow drivers to upgrade, then Keep Data and Keep Applications.

If that does not work, you may need to consider a fresh install of Windows 10 (which you can also do from the link above).

Are you sure the Super micro board is Windows 10 compliant?
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by:madorian
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Why don't we figure our first what's going on at boot time?

How can I log messages at boot with a timestamp, so that I can see where it stops?

Can I start windows 10 in text mode, so that I can see the drivers it's loading?
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by:McKnife
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You could try the boot logging option of procmon. To enable boot logging click on Options –> Enable Boot Logging
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by:madorian
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McKnife, ok great I will try that, but I wonder.

If I restart, the computer freezes, so I have to cold boot it again, which I assume would create an addtional boot log file.

Does events get appended to a single file or is there a new file for each boot?
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by:McKnife
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As far as i remember, you'd need to activate logging each boot, so one log per boot.
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by:madorian
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Well, then it won't work.

If the computer freezes, then I boot it up again, it will be a log that is not from when the computer froze, but of a computer that didn't freeze.
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by:McKnife
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No, it will be logged until it freezes. The next time it starts, no new log is created until you say so and you can read the log from the freeze-boot.
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by:John Hurst
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@madorian - Can you please follow up? Thank you.
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by:John Hurst
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bump
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by:David Johnson, CD, MVP
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Your registry seems to have a lot of redundant LOADS.. As much as I dislike registry cleaners
I would try CCleaner and use its registry cleaner (don't forget to save a backup when it asks)

This bootlog seems to be from SEVERAL more than 100 boots
Kommunikasjonsport is attempted to load 285 Times!!
Brother MFC-9330CDW LAN 109 Times

You may want to go into device manager, under VIEW select Show Hidden Devices and delete all the hidden devices, and reboot.
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by:nobus
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of course - no follow up
when we tell him try A he says that does not matter here - but he does not test it out
so how will he find a cure - without testing ?
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