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Brian Pierce
Flag for United Kingdom of Great Britain and Northern Ireland asked on

OneDrive loses changes when document is edited offline

Something peculiar is happening with OneDrive.

Let me set the scene. I am working with a laptop and a desktop machine, and I log onto both with the same Microsoft Account ????@outlook.com.  When I'm on-line OneDrive seems to sync perfectly. However I recent discovered a peculiar issue.

Using my laptop (desktop machine was switched off), I created a spreadsheet, i was on-line any it synced to OneDrive.

I took my laptop out on my travels. I decided to update the spreadsheet, I got a warning saying I was working offline  - to be expected as I was not connected to the internet.  

I made some changes to the spreadsheet and when I saved it I was warned that they file could not by synced, but it would be synced when I was next on-line - exactly what I wanted.

On getting home I switched my laptop back on and got a message saying that the pending files would be uploaded - which it then proceeded to so without intervention, great - or so I thought...

When I opened the spreadsheet I got the old version without the updates despite. No errors were recorded and the Microsoft Upload center showed a successful upload. The revised version was gone.... or so I thought.

On switching on my desktop machine and loading the spreadsheet I got the updated version ...

WTF is going on.   BTW with id Office 2016 on Windows 10.
Microsoft OfficeMicrosoft ApplicationsWindows 10

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Brian Pierce

8/22/2022 - Mon
Abraham Deutsch

Make a right click on the onedrive icon in the bottom right of your computer (near the time) click settings  make sure all options in the first tab [setting] have are checked.
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Brian Pierce

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Brian Pierce

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Solved by trial and error
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