troubleshooting Question

Minolta bizhub c454e scan to email no longer working in Exchange 2010

Avatar of Houston Blancett
Houston BlancettFlag for United States of America asked on
ExchangeWindows Server 2008
5 Comments1 Solution695 ViewsLast Modified:
We have a Minolta  bizhub C454e that up to now we have been able to scan to our exchange email account or to other exchange users on the network. However at this point it has stopped functioning. I have checked settings within the biz hub and nothing has changed. I did create a new receive connector with settings that allow just the IP address of the biz hub to send mail through that, but still will not connect. Every scanned email results in "server connection error" on the bizhub.

We are running exchange 2010 within windows small business server 2011 standard.

I have also set up and tried using a Gmail account which does work. However due to the type of documents being scanned there are concerns from management in regards to not wanting to use the Gmail account for users to scan through.
ASKER CERTIFIED SOLUTION
Houston Blancett

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